Accredited course Outline
23/07/2026 12:54 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Course in Women in Retailing
Course in Women in Retailing
12850WA
5811
Replaced
Replaced
State Implementation and Classification
Description
This program aims to provide women with the skills necessary for re-entry into the workforce in the retail and wholesale industry.
The course will provide the learner with the knowledge, skills and attitudes to:
- perform efficiently and effectively as a salesperson
- apply customer service standards in keeping with store standards
- operate all point of sale equipment
- identify customer needs and adapt selling techniques to suit.
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17178 | Advise On Products and Services Ret015 | 27 | Module | |
| 17090 | Apply Point of Sale Handling Procedures Ret009 | 21 | Module | |
| 17172 | Apply Safe Working Practices Ret005 | 18 | Module | |
| 17175 | Interact With Customers Ret010 | 36 | Module | |
| 17059 | Introduction to Retailing Ret001 | 24 | Module | |
| 17089 | Operate Retail Equipment Ret007 | 21 | Module | |
| 17177 | Sell Products and Services Ret014 | 18 | Module | |
| 17171 | Work Effectively in A Retail Environment Ret004 | 18 | Module | |
| 23024 | NOS121V2 | Work\personal Effectiveness | 8 | Module |
No information
VET Info Notes
1. This course is the copyright of the Western Australian Department of
Training on behalf of the
Crown. Training providers who wish to deliver this program must be
registered by their State
accrediting body.
2. The proponent for this course is the West Coast College of TAFE on
behalf of the WA
Department of Training. The course was originally accredited by the
Training Accreditation Council
(TAC) in Western Australia from 4-3-98 to 31-12-2000. It has been
placed on the National Register
as code 12850WA.
3. Further information on this program may be obtained from the Manager,
Training Products
Information Service (TPIS) at the WA Department of Training or the
Director, Academic Services,
West Coast College of TAFE, 35 Kendrew Crescent, Joondalup, WA, 6027
(telephone:
[08] (9233 1000).
No information