Accredited course Outline

Date retreived
22/07/2026 11:08 PM AWST

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Course In Customer Service

Course In Customer Service

Accredited course
National Code:
6260
State Code:
0252
TGA Status:
Draft
DTWD Status:
Approved
State Implementation and Classification
Approved Date
10/11/1994
Field of Education
080599 - Sales And Marketing, N.e.c.
AQF Level
Course In
Nominal Hours
30
Duration
Unspecified
Stream of Study
Operatives (3100)
Accredited Date
16/07/1998
Expiry Date
20/09/2000
VET Act Classifier
C
VET Act Conditions
Description

To provide participants with the skills and knowledge to be able to provide
quality customer service at an entry level position with the retail industry.

Schedule
1. CORE
State Code National Code Title Hours Type
21051 Customer Service 30 Module
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