Accredited course Outline
22/07/2026 2:47 PM AWST
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Certificate IV in Retail Management
Certificate IV in Retail Management
11162VIC
5808
Draft
Approved
State Implementation and Classification
Description
Learners who demonstrate competency in the competency standards covered by the modules and learning outcomes in the Certificate IV in Retail Management will achieve the following vocational outcomes:
* apply a broad range of techniques, technical knowledge and expertise in the performance for a broad range of tasks in a retail workplace
* monitor the work performance of themselves and others
* develop strategies to allocate resources for a broad range of tasks in a retail workplace
* apply knowledge and skills in a variety of contexts within priorities, methods and procedures established by the retail employer/enterprise
* choose and execute appropriate communication mediums which meet the needs of various target groups within a retail environment
* manage and evaluate their own performance, and co-ordinate the work of teams
* obtain and distil broad information form a variety of sources and convey relevant information to various target groups within a retail environment
* apply Occupational Health and Safety and other regulatory codes relevant to the retail workplace
Schedule
1. CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17138 | Administer Human Resources Policy Ret060 | 36 | Module | |
| 17098 | Assess Workplace Competencies Ret025 | 36 | Module | |
| 17097 | Implement Staff Training Ret024 | 36 | Module | |
| 17140 | Lead and Manage People Ret062 | 30 | Module | |
| 17141 | Manage Financial Resources Ret063 | 36 | Module | |
| 17137 | Provide A Safe Working Environment Ret059 | 36 | Module | |
| 17139 | Recruit and Select Personnel Ret061 | 36 | Module |
2. ELECTIVES
Learners are to select any 2 modules from the following streams to a total of 63-86 hours. Please refer to National Accreditation Document for sequencing of modules. MARKETING STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17145 | Manage Merchandise & Store Presentation Ret064 | 36 | Module | |
| 17144 | Manage Sales & Service Delivery Ret064 | 36 | Module |
3. ELECTIVES
STORE OPERATIONS
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17147 | Control Inventory Ret067 | 36 | Module | |
| 17146 | Control Store Security/Loss Ret066 | 36 | Module |
4. ELECTIVES
PROPERTY STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17148 | Manage Store Facilities Ret068 | 27 | Module |
5. ELECTIVES
BUYING STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17149 | Buy Merchandise Ret069 | 50 | Module |
6. ELECTIVES
ADMINISTRATIVE STREAM
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| 17108 | Co-ordinate Retail Office Ret034 | 36 | Module | |
| 17110 | Prepare Payroll Ret036 | 36 | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| N004 | WRR40197 | Certificate IV in Retail Management | Qualification |
VET Info Notes
1 Providers of this course must obtain a copy of the original
accreditation documents (Parts A, B
and C) from the proponent in order to determine the rules for the
selection of the elective modules.
2 This course is the copyright of the Australian National Training
Authority (ANTA). Training
providers who wish to deliver this program must obtain written approval
from the National Wholesale,
Retail and Personal Services Industry Training Council Ltd (National
WRAPS) and be registered by
their State accrediting body.
3 The proponent for this course is the National Wholesale, Retail and
Personal Services Industry
Training Council Ltd (National WRAPS), Suite 2e, 9 Burwood Road,
Burwood, NSW, 2134. The course
was originally accredited in Victoria from 01.07.97 - 30.06.2002. It
has been placed on the National
Register as code 11162VIC.
4 Further information on this program may be obtained from the Manager,
Training Products
Information Service (TPIS) at the WA Department of Training or the
Executive Officer, WRAPS ITC
Inc (WA), telephone (08) 9221 5455 or the WRAPS ITC of each State.
No information