Module Outline
Date retreived
23/07/2026 7:29 AM AWST
23/07/2026 7:29 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Retail Sales Management
Retail Sales Management
Module
National Code
State Code
20309
20309
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
Field of Education
080501 - Sales
Nominal Hours
34
Description
To provide the student with an understanding of the
administration functions of a salesteam leader.
To develop skills in management of (i) sales
performance, (ii) customer service, (iii) staff,
(iv) stock, (v) retail space, (vi) safety, (vii)
security and (viii) liaison.
administration functions of a salesteam leader.
To develop skills in management of (i) sales
performance, (ii) customer service, (iii) staff,
(iv) stock, (v) retail space, (vi) safety, (vii)
security and (viii) liaison.
No information
Evidence Guide
One 2 hour written examination 60%
Assignments/assessable projects 40%
Assignments/assessable projects 40%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6121 | Retail Management | Accredited course |