Module Outline
Date retreived
22/07/2026 11:10 PM AWST
22/07/2026 11:10 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Comprehending and participating in telephone exchanges
Comprehending and participating in telephone exchanges
Module
National Code
SWETEL205A
SWETEL205A
State Code
81708
81708
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/08/2013
Field of Education
120105 - Learning Skills Programmes
Nominal Hours
80
Description
This module develops the skills required to understand and participate in telephone exchanges in community and work contexts.
No information
No information
Elements and Performance Criteria
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AY546 | SWEELD001 | Engage in and listen to basic spoken dialogues | Module |
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6483 | 10363NAT | Certificate II in Spoken and Written English | Accredited course |