Module Outline

Date retreived
22/07/2026 10:15 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Welfare Communications

Welfare Communications

Module
National Code
State Code
50602
DTWD Status
Approved
State Implementation and Classification
Approved Date
14/12/1995
Field of Education
090515 - Welfare Studies
Nominal Hours
39
Description
To provide students with the skills to interview clients in a manner consistent
with welfare ethics and to provide effective communication techniques in both
the written and the verbal form.
No information
Evidence Guide
Internal Assessment

-Test 10%
-Client Record Sheet 5%
-Role Play of informal interview situation 10%
-Student analysis of own interview technique in the formal interview role
play 30%
-Completed client record sheet 5%
-Case Study Analysis of advocacy 15%
-Advocacy letter 10%
-Advocacy report 15%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
State Code National Code Title Type
3423 1357 Certificate II in Business (Small Business Traineeship) Accredited course
7033 15137WA Certificate IV in Community Services Accredited course
9702 4743 Certificate IV in Human Services (Social Welfare) Accredited course