Module Outline
Date retreived
23/07/2026 5:04 AM AWST
23/07/2026 5:04 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Claims Handling
Claims Handling
Module
National Code
INS034
INS034
State Code
18328
18328
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
14/12/1995
Field of Education
081103 - Insurance And Actuarial Studies
Nominal Hours
25
Description
The purpose of this module is to develop knowledge related to the terms and
procedures used in handling an insurance claim.
procedures used in handling an insurance claim.
No information
Evidence Guide
Internal Assessment 100%
Multiple choice questions, short written or oral questions, practical exercises.
The learning outcomes may be assessed separately or grouped together in any
combination.
Individual or group practical exercises, open book or closed book
tests/examinations.
One Assignment
One Test
One End of Semester Examination
Multiple choice questions, short written or oral questions, practical exercises.
The learning outcomes may be assessed separately or grouped together in any
combination.
Individual or group practical exercises, open book or closed book
tests/examinations.
One Assignment
One Test
One End of Semester Examination
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6975 | 3974 | Diploma of Business (General Insurance) | Accredited course |
| 6973 | 4112 | Certificate III in General Insurance | Accredited course |
| 6974 | 4114 | Certificate IV in General Insurance | Accredited course |