Module Outline
Date retreived
23/07/2026 1:28 AM AWST
23/07/2026 1:28 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Customer Relations
Customer Relations
Module
National Code
State Code
36011
36011
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
Field of Education
080509 - Public Relations
Nominal Hours
34
Description
To familiarise students with marketing/sales/service
skills; customer relationships; management skills
for computer professionals; business survival in the
computer marketing/management world.
skills; customer relationships; management skills
for computer professionals; business survival in the
computer marketing/management world.
No information
Evidence Guide
Internal Assessment 100%
Five Assignments worth 20% each 100%
Five Assignments worth 20% each 100%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 8431 | Engineering Microcomputer Technology | Accredited course | |
| 5406 | 1772 | Certificate IV in Microcomputer Technology | Accredited course |