Module Outline
Date retreived
22/07/2026 3:20 PM AWST
22/07/2026 3:20 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage Quality Customer Service II
Manage Quality Customer Service II
Module
National Code
State Code
17193
17193
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
22/12/1998
Field of Education
080501 - Sales
Nominal Hours
80
Description
No information
Evidence Guide
Internal Assessment 100%
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 9035 | 7041 | Certificate IV in Frontline Management | Accredited course |