Module Outline

Date retreived
22/07/2026 8:11 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Quality Improvement B

Quality Improvement B

Module
National Code
State Code
17063
DTWD Status
Approved
State Implementation and Classification
Approved Date
08/12/1994
Field of Education
080317 - Quality Management
Nominal Hours
34
Description
To train middle-management, supervisors, and non-
management personnel in the techniques of Total
Quality Management.

To use various measurement techniques to ensure that
a process is able to be controlled.

To use various techniques to improve quality by
reducing waste.

To prepare an implementation program for re-
introduction of Total Quality Management throughout
an organisation.
No information
Evidence Guide
Internal Assessment 40%
Examination 60%

Students are required to pass both components to
successfully complete the unit.

One two-hour written examination

Class Assessment

The class assessment will consist of class tests and
presentations of most of the topics. These
assessments will involve group work in which each
group member will receive identical marks.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
State Code National Code Title Type
9020 0791 Business (Management) Accredited course
9019 Business (Management) Accredited course