Module Outline
Date retreived
22/07/2026 9:01 PM AWST
22/07/2026 9:01 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Working in A Retail Environment
Working in A Retail Environment
Module
National Code
State Code
21058
21058
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
31/03/1994
Field of Education
080501 - Sales
Nominal Hours
40
Description
To provide participants with the skills and knowledge considered essential to
be able to operate at an entry level position in the world of work in a retail
environment.
To provide participants with the opportunity to undertake a field study
research assignment to be able to formulate an entry level employee induction
program suitable for a retailing enterprise.
NOTE: This module contains a 20 nominal hour field study research
assignment or project to be undertaken with a retail enterprise as an
independent study component of the module.
be able to operate at an entry level position in the world of work in a retail
environment.
To provide participants with the opportunity to undertake a field study
research assignment to be able to formulate an entry level employee induction
program suitable for a retailing enterprise.
NOTE: This module contains a 20 nominal hour field study research
assignment or project to be undertaken with a retail enterprise as an
independent study component of the module.
Range of Variables
This module provides for delivery by a combination of on-the-job and
off-the-job training in a variety of modes.
Strategies should be selected to reflect the nature of the learning outcomes
and the needs of the participant.
Some areas of content may be common to more than one learning outcome and
therefore integration may be appropriate.
Problem-solving processes must be incorporated where appropriate in this module:
-identify routine problems
-identify and access options
-implement solution.
off-the-job training in a variety of modes.
Strategies should be selected to reflect the nature of the learning outcomes
and the needs of the participant.
Some areas of content may be common to more than one learning outcome and
therefore integration may be appropriate.
Problem-solving processes must be incorporated where appropriate in this module:
-identify routine problems
-identify and access options
-implement solution.
Evidence Guide
Internal Assessment 100%
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
The demands of any assessment task should be no more than required to
demonstrate competency. Demonstration requires assessment of the task during
performance as well as evaluation of the product.
Where practicable, assessment tasks should relate to the participant's
vocational focus.
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6439 | Pre-vocational Preparatory Studies (Retail) | Accredited course | |
| 5800 | 1240 | Retailing | Accredited course |
| 0259 | P0746 | Course In Working in a Retail Environment | Accredited course |