Module Outline
Date retreived
22/07/2026 4:06 PM AWST
22/07/2026 4:06 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Customer Relations
Customer Relations
Module
National Code
CRT005
CRT005
State Code
20880
20880
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
09/06/1994
Field of Education
080509 - Public Relations
Nominal Hours
12
Description
To provide the participant with the knowledge and skills of staff and customer
relations and how they effect business in the tourism industry
relations and how they effect business in the tourism industry
No information
Evidence Guide
Internal Assessmen
Refer to the Assessment Method described for each learning outcome in the full
module document
Refer to the Assessment Method described for each learning outcome in the full
module document
Elements and Performance Criteria
No information
No information
Associated Qual/Courses
| State Code | National Code | Title | Type |
|---|---|---|---|
| 6071 | 0335 | Retail Tourism | Accredited course |