Qualification Outline
22/07/2026 5:43 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Insurance Broking
Certificate IV in Insurance Broking
FNS41710
S716
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 18/07/2013 | Current | Approved |
Description
This qualification is designed to reflect job roles in insurance broking in a range of environments including as a team member in a large organisation or a small brokerage practice.
Possible work functions may include:
assisting in managing the broking business on behalf of a client
identifying customer needs
preparing insurance program presentations
presenting risk options to clients
responding to customer enquiries for insurance broking products and services
assisting a broking client regarding an insurance claim
assisting in negotiation on behalf of clients
undertaking research and producing reports for broking submissions.
Schedule
Packaging Rules
12 units must be achieved.6 core units
plus 6 elective units
4 elective units must be selected from the elective units listed below that includes the recommended electives for those wishing to work in insurance broking support roles.
The remaining 2 elective units may be selected from the elective units listed below, any endorsed Training Package or accredited course. These elective units may be selected from a Certificate IV qualification or Diploma qualification.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Core units of competency:
FNSINC301A Work effectively in the financial services industry
FNSIBK401A Research and analyse client and industry information for a broking risk assessment
FNSIBK402B Provide personal advice in general insurance broking products and services
FNSIBK403A Implement an agreed insurance program for a broking client
FNSIBK404A Provide a claims service to an insurance broking client
FNSIBK405A Meet industry and legislative guidelines and organisational procedures relating to insurance broking
Elective units of competency
FNSASIC301C Establish client relationship and analyse needs
FNSASIC302C Develop, present and negotiate client solutions
FNSASIC304A Provide Tier 2 general advice in general insurance
FNSASIC305A Provide Tier 2 personal advice in general insurance
FNSCUS401A Participate in negotiations
FNSCUS402A Resolve disputes
FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector
BSBCCO405A Survey stakeholders to gather and record information
BSBRES401A Analyse and present research information
BSBWOR401A Establish effective workplace relationships
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4181 | FNSIBK403A | Implement an agreed insurance program for a broking client | 45 | Unit of competency |
| D4183 | FNSIBK405A | Meet industry and legislative guidelines and organisational procedures relating to insurance broking | 45 | Unit of competency |
| D4182 | FNSIBK404A | Provide a claims service to an insurance broking client | 30 | Unit of competency |
| D9440 | FNSIBK402B | Provide personal advice in general insurance broking products and services | 45 | Unit of competency |
| D4179 | FNSIBK401A | Research and analyse client and industry information for a broking risk assessment | 45 | Unit of competency |
| D4167 | FNSINC301A | Work effectively in the financial services industry | 45 | Unit of competency |
2. Elective Units
At least four (4) and up to six (6) units to be chosen from the elective units listed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D0971 | BSBRES401A | Analyse and present research information | 40 | Unit of competency |
| D4169 | FNSINC402A | Develop and maintain in-depth knowledge of products and services used by an organisation or sector | 40 | Unit of competency |
| D4014 | FNSASIC302C | Develop, present and negotiate client solutions | 40 | Unit of competency |
| D4013 | FNSASIC301C | Establish client relationship and analyse needs | 40 | Unit of competency |
| D1030 | BSBWOR401A | Establish effective workplace relationships | 40 | Unit of competency |
| D4093 | FNSCUS401A | Participate in negotiations | 20 | Unit of competency |
| D4212 | FNSASIC304A | Provide Tier 2 general advice in general insurance | 45 | Unit of competency |
| D4213 | FNSASIC305A | Provide Tier 2 personal advice in general insurance | 45 | Unit of competency |
| D4094 | FNSCUS402A | Resolve disputes | 30 | Unit of competency |
| S8053 | BSBCCO405A | Survey stakeholders to gather and record information | 40 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWG0 | FNS41715 | Certificate IV in Insurance Broking | Qualification |
No information
Entry Requirements
Not applicable.
Traineeships and Apprenticeships