Qualification Outline
22/07/2026 1:38 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Community Pharmacy
Certificate III in Community Pharmacy
WRP30102
N087
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 04/02/2002 | Current | Approved |
Description
Schedule
1.
CORE
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0724 | WRRS4B | Build relationships with customers | 36 | Unit of competency |
| N0036 | WRRI.2A | Maintain stock control | 18 | Unit of competency |
| N0037 | WRRI.3A | Order stock | 18 | Unit of competency |
2.
ELECTIVES
Learner to select 3 Specialist Electives from one Specialist stream ONLY
**SELLING/PRODUCT KNOWLEDGE SPECIALIST STREAM**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0817 | WRPPK316A | Provide health care advice, products and services on asthma needs | 20 | Unit of competency |
| N0819 | WRPPK318A | Provide health care advice, products and services on complementary medicine needs | 20 | Unit of competency |
| N0820 | WRPPK319A | Provide health care advice, products and services on diabetes needs | 20 | Unit of competency |
| N0818 | WRPPK317A | Provide health care advice, products and services on high blood pressure needs | 20 | Unit of competency |
| N0821 | WRPPK320A | Provide health care advice, products and services on pregnancy and maternal health needs | 20 | Unit of competency |
| N0822 | WRPPK321A | Provide health care advice, products and services on smoking cessation needs | 20 | Unit of competency |
| N0823 | WRPPK322A | Provide health care advice, products and services on wound care needs | 20 | Unit of competency |
3.
**DISPENSARY SPECIALIST STREAM**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0797 | WRPDIS304A | Assist in dispensary administration | 20 | Unit of competency |
| N0799 | WRPDIS306A | Assist in dispensary housekeeping/maintenance | 20 | Unit of competency |
| N0796 | WRPDIS303A | Assist in dispensary operations | 40 | Unit of competency |
| N0798 | WRPDIS305A | Assist in dispensary stock control | 20 | Unit of competency |
| N0800 | WRPDIS307A | Assist in preparing dose administration containers | 20 | Unit of competency |
4.
**ADMINISTRATION SPECIALIST STREAM**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0664 | WRRCA4B | Coordinate retail office | 36 | Unit of competency |
| N0665 | WRRCA5B | Operate retail information technology systems | 36 | Unit of competency |
| N0674 | WRRF2B | Perform retail finance duties | 27 | Unit of competency |
| N0676 | WRRF4B | Prepare payroll | 36 | Unit of competency |
| N0675 | WRRF3B | Produce financial reports | 36 | Unit of competency |
5.
GENERAL ELECTIVES
Learners to select 6 General Electives Streams from the following list not previously completed. Two units may be selected from Certificate II or higher qualifications from other training pakages.
**SELLING/PRODUCT KNOWLEDGE**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0723 | WRRS3B | Coordinate sales performance | 36 | Unit of competency |
| N0817 | WRPPK316A | Provide health care advice, products and services on asthma needs | 20 | Unit of competency |
| N0819 | WRPPK318A | Provide health care advice, products and services on complementary medicine needs | 20 | Unit of competency |
| N0820 | WRPPK319A | Provide health care advice, products and services on diabetes needs | 20 | Unit of competency |
| N0818 | WRPPK317A | Provide health care advice, products and services on high blood pressure needs | 20 | Unit of competency |
6.
**MARKETING**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0701 | WRRM3B | Co-ordinate merchandise presentation | 36 | Unit of competency |
| N0801 | WRPMAR301A | Market and promote pharmacy products and services area | 40 | Unit of competency |
7.
**DISPENSARY**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0797 | WRPDIS304A | Assist in dispensary administration | 20 | Unit of competency |
| N0799 | WRPDIS306A | Assist in dispensary housekeeping/maintenance | 20 | Unit of competency |
| N0796 | WRPDIS303A | Assist in dispensary operations | 40 | Unit of competency |
| N0798 | WRPDIS305A | Assist in dispensary stock control | 20 | Unit of competency |
| N0800 | WRPDIS307A | Assist in preparing dose administration containers | 20 | Unit of competency |
8.
**ADMINISTRATION PRACTICES**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0662 | WRRCA2B | Apply retail office procedures | 18 | Unit of competency |
| N0664 | WRRCA4B | Coordinate retail office | 36 | Unit of competency |
| N0665 | WRRCA5B | Operate retail information technology systems | 36 | Unit of competency |
| N0674 | WRRF2B | Perform retail finance duties | 27 | Unit of competency |
| N0676 | WRRF4B | Prepare payroll | 36 | Unit of competency |
| N0675 | WRRF3B | Produce financial reports | 36 | Unit of competency |
9.
**FRONT OF SHOP OPERATIONS**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0696 | WRRLP5B | Apply store security systems and procedures | 36 | Unit of competency |
| N0027 | WRRM.4A | Co-ordinate housekeeping | 9 | Unit of competency |
10.
**QUALITY & PEOPLE MANAGEMENT**
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| N0824 | WRPPM301A | Co-ordinate pharmacy staff | 40 | Unit of competency |
| N0672 | WRRER3B | Maintain employee relations | 36 | Unit of competency |
| C3589 | BSBFLM309A | Support continuous improvement systems and processes | 40 | Unit of competency |
| C0087 | BSZ404A | Train small groups | 30 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| S574 | SIR30107 | Certificate III in Community Pharmacy | Qualification |