Qualification Outline
22/07/2026 5:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Active Volunteering
Certificate II in Active Volunteering
CHC20212
J003
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/05/2012 | Current | Approved |
Description
This qualification covers people working in a volunteer capacity and builds on the foundation skills required by all volunteers, to deliver competency outcomes including:
Undertaking administrative tasks that involve basic operational knowledge, accessing and recording information and making choices between a limited range of options relevant to the job
Acquiring strategies that will assist them as volunteers to communicate more effectively with clients and be able to apply known solutions to a limited range of predictable problems
Engaging in safe work practices, and applying basic operational knowledge in a moderate range of areas relevant to the job
Developing a defined range of skills that will assist them as volunteers to work effectively with colleagues (paid and volunteer) and take limited responsibility for their work output and learning.
Schedule
Packaging Rules
Nine (9) units are required for award of this qualification including:- five (5) core units
- four (4) elective units
A wide range of elective units is available, including:
- Relevant electives listed in the qualification outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages or accredited courses where the details of those courses are available on the TGA or other public listing
1. Core Units
All five (5) units must be completed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD009 | CHCVOL201B | Be an effective volunteer | 20 | Unit of competency |
| D2311 | CHCCOM201C | Communicate with people accessing the services of the organisation | 15 | Unit of competency |
| WD311 | HLTWHS200A | Participate in WHS processes | 20 | Unit of competency |
| D8618 | CHCADMIN201D | Undertake basic administrative duties | 10 | Unit of competency |
| D2624 | CHCORG202C | Work with others | 20 | Unit of competency |
2. Relevant Elective Units
Four (4) units may be completed from the relevant elective units listed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2319 | CHCCS200D | Deliver service to clients | 15 | Unit of competency |
| D2617 | CHCNET301D | Participate in networks | 20 | Unit of competency |
| D2266 | CHCCH225A | Prepare to work in social housing | 30 | Unit of competency |
| D2541 | CHCGROUP201C | Support the activities of existing groups | 10 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D267 | CHC20208 | Certificate II in Active Volunteering | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWJ1 | CHC24015 | Certificate II in Active Volunteering | Qualification |
No information
Entry Requirements
Not Applicable
Traineeships and Apprenticeships