Qualification Outline
22/07/2026 5:44 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Automotive Administration
Certificate III in Automotive Administration
AUR30126
BTW5
Current
Pending
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/03/2026 | Current | Pending |
Description
This qualification reflects the role of individuals who perform a broad range of administrative tasks in the automotive retail, service and repair industry.
Schedule
Packaging Rules
Total number of units = eighteen (18)- ten (10) core units, plus
- eight (8) elective units, of which:
- up to eight (8) units may be chosen from the Elective Units listed below
- up to three (3) units may be chosen from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
1. Core Units
All ten (10) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AXE77 | AURAKA002 | Adapt work processes to new technologies in an automotive workplace | 30 | Unit of competency |
| OCK56 | AURACA103 | Build customer relations in an automotive workplace | 30 | Unit of competency |
| OCK55 | AURAFA103 | Communicate effectively in an automotive workplace | 20 | Unit of competency |
| AXE88 | AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace | 20 | Unit of competency |
| OCK41 | AURASA102 | Follow safe working practices in an automotive workplace | 20 | Unit of competency |
| AXE72 | AURAMA004 | Maintain business image in an automotive workplace | 30 | Unit of competency |
| AXE67 | AURAQA003 | Maintain quality processes in an automotive workplace | 30 | Unit of competency |
| OCK57 | AURACA101 | Respond to customer needs and enquiries in an automotive workplace | 20 | Unit of competency |
| AXE78 | AURAKA001 | Use information technology systems | 20 | Unit of competency |
| AXE94 | AURAAA001 | Work in an automotive administration role | 20 | Unit of competency |
2. Elective Units
Eight (8) electives must be completed, with at least five (5) chosen from the list below.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAE4 | AUR30116 | Certificate III in Automotive Administration | Qualification |
No information
Entry Requirements
This qualification has no entry requirements.
Traineeships and Apprenticeships