Qualification Outline
22/07/2026 2:24 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Automotive Management
Certificate IV in Automotive Management
AUR40112
J414
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/01/2013 | Current | Approved |
Description
This qualification covers the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.
Job roles and employment outcomes
The Certificate IV in Automotive Management is intended to prepare new employees or recognise and develop existing workers who are performing management roles in the automotive retail, service and repair industry.
Job roles related to this qualification include:
business manager
sales manager
customer service manager
workplace manager
parts manager
Application
This qualification is suitable for an Australian Apprenticeship pathway.
Schedule
Packaging Rules
To be awarded this qualification, competency must be demonstrated in ten (10) units of competency, consisting of:- six (6) core units, plus
- four (4) elective units of which:
- up to four (4) elective units may be chosen from the elective units list
- up to two (2) elective units may be chosen from a Certificate III qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF005 | AURACA3003 | Build customer relations | 30 | Unit of competency |
| WE723 | BSBWHS401A | Implement and monitor WHS policies, procedures and programs to meet legislative requirements | 40 | Unit of competency |
| WF024 | AURAMA3004 | Maintain business image | 30 | Unit of competency |
| D1018 | BSBSMB407A | Manage a small team | 40 | Unit of competency |
| WF025 | AURAMA4005 | Manage complex customer issues | 32 | Unit of competency |
| WF009 | AURAEA4004 | Manage environmental compliance in an automotive workplace | 32 | Unit of competency |
2. Elective Units
Up to four (4) elective units may be chosen from the elective units list.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF019 | AURAKA3002 | Adapt work processes to new technologies | 30 | Unit of competency |
| WF023 | AURAMA3003 | Conduct information sessions | 24 | Unit of competency |
| WF020 | AURALA3001 | Determine legal aspects of an automotive service and repair contract | 30 | Unit of competency |
| WF002 | AURAAA4002 | Determine retail rates for work | 32 | Unit of competency |
| WB919 | BSBWOR404B | Develop work priorities | 30 | Unit of competency |
| D1030 | BSBWOR401A | Establish effective workplace relationships | 40 | Unit of competency |
| S8077 | BSBITS401B | Maintain business technology | 30 | Unit of competency |
| WF030 | AURAQA3003 | Maintain quality systems | 30 | Unit of competency |
| D1017 | BSBSMB406A | Manage small business finances | 50 | Unit of competency |
| WA874 | TAEDEL404A | Mentor in the workplace | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W223 | AUR40105 | Certificate IV in Automotive Management | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAD4 | AUR40116 | Certificate IV in Automotive Management | Qualification |
No information
Entry Requirements
This qualification may be accessed by direct entry.
Traineeships and Apprenticeships