Qualification Outline
22/07/2026 8:58 PM AWST
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Certificate IV in Information Technology (Client Support)
Certificate IV in Information Technology (Client Support)
ICA40199
C120
Deleted
Archived
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 22/04/1999 | Current | Archived |
Description
Schedule
1.
New units of competency versions, listed below, to be phased in during 2003. Learners to complete all CORE.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| C1173 | ICAITPM129A | Apply skills in project integration | 20 | Unit of competency |
| C1175 | BSX154L403 | Apply skills in time management | 10 | Unit of competency |
| C4534 | ICAITU028C | Customise packaged software applications for clients | 40 | Unit of competency |
| C1053 | ICAITS034B | Determine and action network problem | 40 | Unit of competency |
| C4532 | ICAITU018C | Develop macros and templates for clients using standard products | 40 | Unit of competency |
| C1049 | ICAITS030B | Install software to networked computers | 30 | Unit of competency |
| C4533 | ICAITU019C | Migrate to new technology | 30 | Unit of competency |
| C1050 | ICAITS031B | Provide advice to clients | 30 | Unit of competency |
| C4501 | ICAITS024C | Provide basic system administration | 40 | Unit of competency |
| C1045 | ICAITS023B | Provide one to one instruction | 20 | Unit of competency |
| C1004 | ICAITTW027B | Relate to clients on a business level | 20 | Unit of competency |
| C1047 | ICAITS025B | Run standard diagnostic tests | 20 | Unit of competency |
2.
ELECTIVES: Choose any 4 units, 2 of which can be drawn from any nationally endorsed Training Package.
3. CORE
**Delivery of units of competency, listed below, to be phased out during 2003.**
4. ELECTIVES
**Delivery of units of competency, listed below, to be phased out during 2003.**
ELECTIVES: Choose any 4 units, 2 of which can be drawn from any nationally endorsed Training Package
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| 9251 | 50284 | Certificate IV in Information Systems | Accredited course |
| 9614 | 4758 | Certificate IV in Information Technology | Accredited course |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C860 | ICA40205 | Certificate IV in Information Technology (Support) | Qualification |
VET Info Notes
This training program is a representation of the qualification ICA40199 taken from the Information Technology
Training Package ICA99, which should be consulted for full descriptions of requirements. ICA99 is accredited until 01/05/2002.
Learners commencing course should use the most recent units of competency versions. Continuing learners (pre 2003) may use units of competency as listed in course at time of their commencement.
1. This qualification is the copyright of The Australian National Training Authority.
2. Further information on this qualification is contained in the Training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to the CMS by the Training Products Information Service on 3/12/99.
4. This qualification was updated on CMS by QA & R on 17/12/02 to reflect the current competencies as listed in the Training Package ICA99.
Entry Requirements
No information
Traineeships and Apprenticeships