Qualification Outline
23/07/2026 12:04 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Diploma of Loss Adjusting
Diploma of Loss Adjusting
FNS51420
BGX8
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 02/02/2021 | Current | Approved |
Description
This qualification is for loss adjusters who provide standard loss adjusting services in a range of insurance organisations. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others. Work may include analysing claims information, conducting claims investigations, and managing and monitoring operational performance.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.
Schedule
Packaging Rules
Total number of units = nine (9)- seven (7) core units plus
- two (2) elective units, of which:
- all must be from the electives listed below.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units
All seven (7) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUX01 | FNSISV405 | Analyse insurance claims | 60 | Unit of competency |
| OBR52 | FNSFMK515 | Comply with financial services regulation and industry codes of practice | 40 | Unit of competency |
| AUQ87 | FNSCUS505 | Determine client requirements and expectations | 60 | Unit of competency |
| OCZ45 | FNSILA512 | Evaluate collected information and report findings in loss adjusting | 135 | Unit of competency |
| AUR76 | FNSIGN404 | Inspect damage and develop scope of work | 120 | Unit of competency |
| OCZ38 | FNSILA514 | Negotiate and affect settlement relating to loss situation, damage or injury | 55 | Unit of competency |
| OCZ32 | FNSILA511 | Plan and implement loss investigations | 135 | Unit of competency |
2. Elective Units
Two (2) units must be chosen from the elective units listed below.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCZ49 | FNSILA509 | Provide specialist building loss adjusting advice and services | 65 | Unit of competency |
| OCZ50 | FNSILA507 | Provide specialist business interruption loss adjusting advice and services | 65 | Unit of competency |
| OCZ13 | FNSILA510 | Provide specialist construction loss adjusting advice and services | 65 | Unit of competency |
| OCZ51 | FNSILA508 | Provide specialist liability loss adjusting advice and services | 65 | Unit of competency |
| OCZ53 | FNSILA506 | Provide specialist theft, money and fidelity loss adjusting advice and services | 65 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWF7 | FNS51415 | Diploma of Loss Adjusting | Qualification |
No information
Entry Requirements
Nil