Qualification Outline

Date retreived
23/07/2026 12:04 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Loss Adjusting

Diploma of Loss Adjusting

Qualification
National Code:
FNS51420
State Code:
BGX8
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
02/02/2021
Approved Date
22/04/2021
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
735
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
02/02/2021
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 02/02/2021 Current Approved
Description

This qualification is for loss adjusters who provide standard loss adjusting services in a range of insurance organisations. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others. Work may include analysing claims information, conducting claims investigations, and managing and monitoring operational performance.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.

Schedule
Packaging Rules
Total number of units = nine (9)
- seven (7) core units plus
- two (2) elective units, of which:
- all must be from the electives listed below.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units

All seven (7) units must be completed.

State Code National Code Title Hours Type
AUX01 FNSISV405 Analyse insurance claims 60 Unit of competency
OBR52 FNSFMK515 Comply with financial services regulation and industry codes of practice 40 Unit of competency
AUQ87 FNSCUS505 Determine client requirements and expectations 60 Unit of competency
OCZ45 FNSILA512 Evaluate collected information and report findings in loss adjusting 135 Unit of competency
AUR76 FNSIGN404 Inspect damage and develop scope of work 120 Unit of competency
OCZ38 FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury 55 Unit of competency
OCZ32 FNSILA511 Plan and implement loss investigations 135 Unit of competency
2. Elective Units

Two (2) units must be chosen from the elective units listed below.

State Code National Code Title Hours Type
OCZ49 FNSILA509 Provide specialist building loss adjusting advice and services 65 Unit of competency
OCZ50 FNSILA507 Provide specialist business interruption loss adjusting advice and services 65 Unit of competency
OCZ13 FNSILA510 Provide specialist construction loss adjusting advice and services 65 Unit of competency
OCZ51 FNSILA508 Provide specialist liability loss adjusting advice and services 65 Unit of competency
OCZ53 FNSILA506 Provide specialist theft, money and fidelity loss adjusting advice and services 65 Unit of competency
Replaces
State Code National Code Title Type
AWF7 FNS51415 Diploma of Loss Adjusting Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information