Qualification Outline

Date retreived
22/07/2026 8:29 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate II in Automotive Sales

Certificate II in Automotive Sales

Qualification
National Code:
AUR21126
State Code:
BTV9
TGA Status:
Current
DTWD Status:
Pending
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
17/03/2026
Approved Date
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
Duration
1 Semester
Current Release Number
1.00
Current Release Date
17/03/2026
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 17/03/2026 Current Pending
Description

This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.

Schedule
Packaging Rules
Total number of units = twelve (12)

Candidates must complete one of the following:

General Qualification - AUR21126 Certificate II in Automotive Sales

- five (5) core units, plus
- seven (7) elective units, of which:
- three (3) units must be from one of the Specialist Elective Groups A to C
- of the remaining four (4) units required to make up the elective unit total:
- all four (4) may be from the Specialist Elective Groups and general elective units listed below
- up to two (2) may be from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course.

Specialisation - Certificate II in Automotive Sales (Service Station Sales and Service)

- five (5) core units, plus
- three (3) specialist units from:
- Group A (Service Station Sales and Service), plus
- four (4) electives units from Groups A, B, C or the General Elective Units listed below
- Up to two (2) of the elective units may be from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course.

Specialisation - Certificate II in Automotive Sales (Bicycle Sales)

- five (5) core units, plus
- three (3) specialist units from:
- Group B (Bicycle Sales), plus
- four (4) electives units from Groups A, B, C or the General Elective Units listed below
- up to two (2) of the elective units may be from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course.

Specialisation - Certificate II in Automotive Sales (Outdoor Power Equipment Sales)

- five (5) core units, plus
- three (3) specialist units from:
- Group C (Outdoor Power Equipment Sales), plus
- four (4) electives units from Groups A, B, C or the General Elective Units listed below
- up to two (2) of the elective units may be from a Certificate I qualification or above in this Training Package or another endorsed Training Package or accredited course.

Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.
1. Core Units

All five (5) core units must be completed.

State Code National Code Title Hours Type
AXB17 AURSLA001 Comply with legal requirements when selling automotive products and services 20 Unit of competency
OCK41 AURASA102 Follow safe working practices in an automotive workplace 20 Unit of competency
OCK16 AURSCA102 Present automotive products and services for sale 16 Unit of competency
OCL57 AURSCA106 Promote automotive products and services 20 Unit of competency
OCK57 AURACA101 Respond to customer needs and enquiries in an automotive workplace 20 Unit of competency
2. Group A: Service Station Sales and Service Specialis Elective Units

Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWX47 SIRRINV002 Control stock 35 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AWW87 SIRXWHS003 Maintain workplace safety 30 Unit of competency
OCY98 TLIA0024 Replenish stock 20 Unit of competency
OCL79 AURSCA105 Sell automotive products and services 20 Unit of competency
3. Group B: Bicycle Sales Specialist Elective Units

Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCK47 AURBTA104 Assemble new boxed bicycles for retail sale 20 Unit of competency
AWX47 SIRRINV002 Control stock 35 Unit of competency
AWW87 SIRXWHS003 Maintain workplace safety 30 Unit of competency
OCI96 AURBTV101 Remove, refit and adjust bicycle accessories 20 Unit of competency
OCL79 AURSCA105 Sell automotive products and services 20 Unit of competency
AXE75 AURAMA001 Work effectively with others in an automotive workplace 20 Unit of competency
4. Group C: Outdoor Power Equipment Sales Specialist Elective Units

Three (3) units must be from one of the Specialist Elective Groups A to C.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCL78 AURSCA103 Apply sales procedures in an automotive workplace 16 Unit of competency
OCK56 AURACA103 Build customer relations in an automotive workplace 30 Unit of competency
AWX48 SIRRINV001 Receive and handle retail stock 35 Unit of competency
OCY87 TLIA0023 Receive goods 20 Unit of competency
5. General Elective Units

The remaining units may be chosen from the general elective units listed.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OBR94 BSBWHS332X Apply infection prevention and control procedures to own work activities 25 Unit of competency
OCL78 AURSCA103 Apply sales procedures in an automotive workplace 16 Unit of competency
AWX42 SIRRRTF001 Balance and secure point-of-sale terminal 20 Unit of competency
OCK56 AURACA103 Build customer relations in an automotive workplace 30 Unit of competency
OCL08 AURSCA104 Carry out cash and non-cash payment operations 20 Unit of competency
OCK55 AURAFA103 Communicate effectively in an automotive workplace 20 Unit of competency
OCL21 AURSCA111 Conduct online transactions in an automotive workplace 35 Unit of competency
AXE68 AURAQA001 Contribute to quality work outcomes in an automotive workplace 20 Unit of competency
OBS37 ICTWEB306 Develop web presence using social media 25 Unit of competency
AXE88 AURAEA002 Follow environmental and sustainability best practice in an automotive workplace 20 Unit of competency
AWW96 SIRXSLS002 Follow point-of-sale procedures 10 Unit of competency
AXE72 AURAMA004 Maintain business image in an automotive workplace 30 Unit of competency
AXE84 AURAFA002 Read and respond to automotive workplace information 12 Unit of competency
OCK50 AURAFA104 Resolve routine problems in an automotive workplace 20 Unit of competency
AXE86 AURAFA001 Use numbers in an automotive workplace 20 Unit of competency
Replaces
State Code National Code Title Type
BGX4 AUR21120 Certificate II in Automotive Sales Qualification
No information
Entry Requirements

Nil.

Traineeships and Apprenticeships
No information