Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Virtual environment may include:
clusters
guest VM
host VM
licensing
resources
storage
virtual machine.
Enterprise requirements may include:
how and what the enterprise wants regarding the work environment
preventative maintenance and diagnostic policy
problem-solving processes
roles and technical responsibilities in network management
vendor and product service level support agreements.
Virtual networks may include:
bridged networks
host-only networks
private virtual local area networks (VLANs)
networks using network address translation (NAT).
High availability may relate to use of:
clustered virtual machines performing an identical task
load balancing between virtual machines to ensure service requirements are met
pre-configured virtual machines that can be rapidly stored and deployed in the event of a system failure
standby power solutions in the event of a power disruption.
Virtualisation software vendors may include:
Citrix
KVM
Microsoft
Oracle
Parallels
VMware.
Management software may include:
Citrix Essentials for Hyper-V
Citrix XenServer Management Console
Microsoft Hyper-V
Microsoft Systems Center Virtual Machine Manager
Parallels H-Sphere
VMware Infrastructure Client
VMware vCenter Lab Manager
VMware vSphere Client
vSphere Client and host update utility.
External virtualisationmanagement tools may include:
Citrix Essentials
PowerShell from Microsoft
RVTools from Robware.net
vControl from Vizioncore.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
monitor enterprise virtual computing environment using the correct management tools
configure enterprise virtual computing environment to operate at an optimal performance level
troubleshoot problems in virtual computing environment using relevant management tools.
Context of and specific resources for assessment
Assessment must ensure access to:
site or prototype where virtual machine environments may be implemented
network technical requirements
range of suitable software
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of:
current recommendations on sustainability options in ICT design
benefits of virtualisation
installation and configuration of virtualisation software
installation and configuration of virtual machines
configuration of virtual machines into network design
direct observation of candidate demonstrating:
installation and configuration of virtualisation software
installation and configuration of virtual machines
configuration of virtual machines into network design
review of documentation prepared by candidate to record research of current recommendations on sustainability options in ICT design and the benefits of virtualisation.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.