Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Policies and procedures
Work is carried out in accordance with company procedures, regulatory and licensing requirements, legislative requirements and industrial awards and agreements
Personal and team measures
Personal measurement can include:
achievement of work outcomes
performance appraisal systems
Team measures can include:
performance indicators
Responsibility for leading a team or group
Responsibility for leading a team or group may be:
a formal or informal role
an occasional role
Teams
Teams refer to:
both defined teams and to work groups who interact to achieve work outcomes and/or to address a specific function or issue
Communication systems
Communication systems reflect the culture of the workplace and the workforce

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Assessment must be carried out in a manner that recognises the cultural and literacy requirements of the assessee and is appropriate to the work performed. Competence in this unit must be achieved in accordance with food safety standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of ability to:
ensure all team members understand and agree to team goals and expectations and their personal responsibilities
plan team activity to take into account team goals, timelines, individual capabilities and resources
monitor outcomes against timelines and communicate progress with team members
apply interpersonal communication skills to engage and support team members
support positive outcomes for the individual and team.

Context of and specific resources for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
opportunities to facilitate team processes
workplace arrangements for establishing company, workplace and team goals
methods used to measure and report on performance against target
planning processes
resource management and allocation systems as appropriate
resources required to achieve team outcomes
competency recording and workplace training arrangements.

Method of assessment
This unit should be assessed together with core units and other units of competency relevant to the function or work role. An example could be:
FDFPPL3003A Support and mentor individuals and groups.

Guidance information for assessment
To ensure consistency in one's performance, competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances, cases and responsibilities, and where possible, over a number of assessment activities.