Unit of competency Outline

Date retreived
23/07/2026 11:25 PM AWST

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Implement change management processes

Implement change management processes

Unit of competency
National Code
ICTSAS601
State Code
AUW67
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
029999 - Information Technology, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to apply techniques that facilitate the planning, implementation and monitoring of information and communications technology (ICT) change.It applies to experienced individuals who provide specialised technical advice, guidance and leadership in a range of areas requiring change-management in ICT systems.No licensing, legislative, or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan ICT system changes
  • 1.1 Research and develop change procedures and conventions
  • 1.2 Develop ICT change management plan
  • 1.3 Identify key personnel responsible for change management policy and procedures
  • 1.4 Train staff and management in change management procedures and policies
  • 1.5 Evaluate current ICT system to determine changing user or business patterns
  • 1.6 Identify key personnel responsible for authorising and implementing change management plan
2. Identify technology system change needs
  • 2.1 Determine current ICT benchmarks
  • 2.2 Compare identified needs against performance benchmarks to identify possible changes
  • 2.3 Assess proposed changes to determine impact
  • 2.4 Notify key personnel of necessary change
3. Implement change
  • 3.1 Plan change schedule
  • 3.2 Prioritise changes and allocate resources
  • 3.3 Implement change management plan and procedures
  • 3.4 Involve stakeholders in the implementation process
  • 3.5 Capture new performance benchmarks to measure changes
  • 3.6 Ensure appropriate liaison methods are used
  • 3.7 Identify training requirements
  • 3.8 Notify stakeholders of change
4. Monitor and review implementation
  • 4.1 Measure change performance against new benchmarks
  • 4.2 Submit performance results to stakeholders
  • 4.3 Obtain sign-off on changes
  • 4.4 Provide appropriate documentation and reporting
No information
No information
Replaces
State Code National Code Title Type
D8105 ICASAS601A Implement change-management processes Unit of competency
Replaced By
State Code National Code Title Type
OBS41 ICTSAS602 Implement change management processes Unit of competency
State Code National Code Title Type
AWA0 ICT60115 Advanced Diploma of Information Technology Qualification