Unit of competency Outline
Date retreived
22/07/2026 11:45 AM AWST
22/07/2026 11:45 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Audit built environment and infrastructure for accessibility compliance and propose solutions
Audit built environment and infrastructure for accessibility compliance and propose solutions
Unit of competency
National Code
CPPACC8007A
CPPACC8007A
State Code
WD471
WD471
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
07/03/2014
Field of Education
040305 - Building Surveying
Original Release Date
07/03/2014
Nominal Hours
120
Description
This unit of competency specifies the outcomes required to assess and evaluate the adequacy of access and use for people with disabilities. The process is conducted in order to determine compliance with legislation, regulations, standards, codes and planning schemes.It includes technical assessment and audit of premises, outdoor and urban spaces and transport infrastructure and related facilities for compliance with predetermined criteria and the provision of advice to owners, managers and clients. The audit process may also involve the provision of advice that would lead to improved access that may meet or exceed minimum legislative requirements.
Notes
Elements and Performance Criteria
1 Negotiate and finalise the brief to conduct an audit.
- 1.1 Client requirements for conducting an access audit in a range of settings are identified.
- 1.2 Nature of project, location and demographics of occupants or users are researched and noted.
- 1.3 Scope of work, timelines for completion, and required service standards are identified and the organisational and personal capacity to respond within these parameters is assessed.
- 1.4 Levels of risks associated with conducting the access audit are determined, protocols for risk management developed, and appropriate insurance is arranged.
- 1.5 Tools and techniques used to undertake the audit are evaluated and selected, and the audit process is discussed with client.
- 1.6 Contract to undertake the audit is negotiated and finalised with the client.
2 Conduct site analysis and collect evidence of compliance.
- 2.1 Plan is finalised to conduct the audit and assess the compliance of the premises, facilities or service.
- 2.2 Building and construction plans, specifications, planning permits and other documentation related to the audit site are obtained, read and interpreted.
- 2.3 Premises, facilities and service operational management practices and procedures are obtained, read and interpreted as appropriate to the site and audit.
- 2.4 Transport passenger assistance operational policies and procedures are obtained, read and interpreted as appropriate to the site and audit.
- 2.5 Preparations are made with the authorised person to access the site in order to conduct the audit.
- 2.6 Auditing tools required to undertake the audit are gathered and checked for accuracy and serviceability.
- 2.7 Personnel required to conduct the site visit are briefed and roles are identified.
- 2.8 Site visit is conducted in line with the audit plan.
- 2.9 Measurements and photographs are taken and other documentary evidence is recorded and verified according to organisational requirements.
- 2.10 Gaps in, and conflicts and interactions between, applicable compliance requirements are analysed and interpretations are considered and noted.
- 2.11 Detailed analyses of access and use issues are communicated to client in appropriate format and queries are addressed.
3 Determine risk of non-compliance and identify opportunities to improve access performance.
- 3.1 Legislation, codes, standards and planning scheme requirements relevant to the premises, facilities and service being audited, and which prescribe access and use requirements, are accessed and reviewed.
- 3.2 Outcomes of the on-site visit and the premises’, facilities’ and service’s plans and specifications are analysed to identify areas of non-compliance that warrant more detailed analysis.
- 3.3 Professional expertise in specialist areas of compliance is sought as required to finalise advice and inform the development of the audit report.
- 3.4 Risks of identified non-compliance are evaluated.
- 3.5 Options for addressing areas of non-compliance are canvassed, taking into account costs and benefits of providing more accessible and useable premises.
- 3.6 Opportunities to improve access and use and to exceed minimum compliance requirements are identified and evaluated.
4 Prepare an audit report.
- 4.1 Strengths and weaknesses of options for ensuring compliance or improved access and usage solutions are considered and documented.
- 4.2 Opportunities are identified to seek exemptions from legislative or other requirements based on hardship grounds.
- 4.3 Report addressing the compliance of the premises, outdoor spaces and transport infrastructure with legislation, standards and planning scheme requirements is drafted and reviewed for accuracy and completeness before release to the client.
- 4.4 Discussions are held with the client to review the draft audit report.
- 4.5 Formal report is compiled and submitted in appropriate format to client and other parties as required.
5 Provide ongoing advice and support.
- 5.1 Explanations of elements of formal report are provided, within scope of agreed service level.
- 5.2 Additional agreements for providing ongoing advice and support are negotiated and finalised with client.
- 5.3 Detailed advice on elements of the formal report is provided on request throughout planning and implementation of the solution, according to service agreements.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Client may include:
architect
builder
building certifier and surveyor
building designer
developer
owner and manager (public or private)
potential purchaser of premises, facilities or services.
Access audit in a range of settings may be conducted of:
domestic, residential, commercial, retail, industrial and public buildings
parks, gardens and open spaces
public byways
public transport stops, stations and vehicles
temporary venues, such as:
home shows
food and wine festivals
tunnels and bridges.
Nature of project may include:
extent and type of stakeholder involvement
location
timeframe
type, extent and purpose of premises, infrastructure, transport or urban space development project.
Techniques include:
checklist of minimum requirements for the specific type of built premises, infrastructure or facilities, including components such as:
alarms
automated teller machines
bathtubs and showers
building-accessible paths of travel
dressing and fitting rooms
drinking fountains
entrances and exits, including safe havens to await assistance or rescue
fixtures and fittings
gates and doors
government regulatory facilities, such as customs, quarantine, immigration and security
hearing augmentation
historic buildings
interior and exterior access ways
kerb ramps
laundry facilities
lifts
lobbies and corridors (interior access paths)
parking and passenger set-down zones
platform lifts
public address systems
ramps
reception areas
rooms and spaces (e.g. ticket offices, check-in desks, transit lounges and concourses)
signage
site-accessible paths and elements
special purpose facilities in transport hubs, such as:
restaurants
medical facilities
shops
money exchange facilities
car rental desks
parking
stairs
step ramps
swimming pools
tactile ground surface indicators
telephones
threshold ramps
toilets and bathrooms
special purpose technical requirement audit forms, such as for:
assembly areas
cultural facilities
hotels and motels
libraries
medical facilities
parks and gardens
playground areas
public malls and related areas for gatherings
restaurants and cafeterias
retail shops
sporting facilities
train or tram carriages, stops and related facilities
transportation premises
building and facility access audit report forms.
Plan includes factors that will deliver a quality product and may include:
methodology to be used
timelines
personnel undertaking the audit and their responsibilities
detailed description of the premises, space, facilities or services to be audited
level of detail to be contained in the audit report
legislation, codes and standards against which the premises, space, facilities or services will be audited.
Auditing tools may include:
loop receiver
properly calibrated instruments to measure:
door operating forces
gradient
lighting
linear dimensions
luminance contrast
sound
photographic equipment
software and information technology
vernier calipers.
Legislation, codes, standards and planning scheme requirements may include:
Australian and international standards
Australian and international guideline documents
Disability (Access to Premises - Buildings) Standards
Disability Discrimination Act and regulations and amendments
Disability Standards for Accessible Public Transport (DSAPT)
passenger use areas of buildings classified by the NCC as Class 9b Used for Public Transport
Disability Standards for Education
NCC
state, territory and local authority legislation, regulations and planning requirements.
Access and use requirements may include:
doors, including:
automatic and manual operating systems
clear widths
closer strength
door furniture
entry control and security system access
thresholds
external approaches to the premises, including:
general safety
handrails
lighting
parking
ramps and gradients
steps
surfaces
vehicle setting down
horizontal circulation, including corridor widths, circulation areas, and obstructions
vertical circulation, including platform lifts and stair lifts
sanitary facilities, including:
accessibility of WCs, including size, location and fittings
alerting systems
laundry facilities
shower room
wash facilities
escape and evacuation facilities
lighting, including:
internal and external lighting
lighting for sign language interpreters
acoustics
assistive listening systems
communication access real-time translation (CART)
good listening environments
information and communication systems
finishes
fixtures and fittings
signage and other forms of wayfinding.
Specialist areas may include:
acoustics and hearing augmentation
architectural or building design
biomechanics
emergency preparedness
gerontology
heritage
legal
occupational therapy
orientation and mobility
provisions in buildings for occupants with the potential for self-harm
psychiatry.
Client may include:
architect
builder
building certifier and surveyor
building designer
developer
owner and manager (public or private)
potential purchaser of premises, facilities or services.
Access audit in a range of settings may be conducted of:
domestic, residential, commercial, retail, industrial and public buildings
parks, gardens and open spaces
public byways
public transport stops, stations and vehicles
temporary venues, such as:
home shows
food and wine festivals
tunnels and bridges.
Nature of project may include:
extent and type of stakeholder involvement
location
timeframe
type, extent and purpose of premises, infrastructure, transport or urban space development project.
Techniques include:
checklist of minimum requirements for the specific type of built premises, infrastructure or facilities, including components such as:
alarms
automated teller machines
bathtubs and showers
building-accessible paths of travel
dressing and fitting rooms
drinking fountains
entrances and exits, including safe havens to await assistance or rescue
fixtures and fittings
gates and doors
government regulatory facilities, such as customs, quarantine, immigration and security
hearing augmentation
historic buildings
interior and exterior access ways
kerb ramps
laundry facilities
lifts
lobbies and corridors (interior access paths)
parking and passenger set-down zones
platform lifts
public address systems
ramps
reception areas
rooms and spaces (e.g. ticket offices, check-in desks, transit lounges and concourses)
signage
site-accessible paths and elements
special purpose facilities in transport hubs, such as:
restaurants
medical facilities
shops
money exchange facilities
car rental desks
parking
stairs
step ramps
swimming pools
tactile ground surface indicators
telephones
threshold ramps
toilets and bathrooms
special purpose technical requirement audit forms, such as for:
assembly areas
cultural facilities
hotels and motels
libraries
medical facilities
parks and gardens
playground areas
public malls and related areas for gatherings
restaurants and cafeterias
retail shops
sporting facilities
train or tram carriages, stops and related facilities
transportation premises
building and facility access audit report forms.
Plan includes factors that will deliver a quality product and may include:
methodology to be used
timelines
personnel undertaking the audit and their responsibilities
detailed description of the premises, space, facilities or services to be audited
level of detail to be contained in the audit report
legislation, codes and standards against which the premises, space, facilities or services will be audited.
Auditing tools may include:
loop receiver
properly calibrated instruments to measure:
door operating forces
gradient
lighting
linear dimensions
luminance contrast
sound
photographic equipment
software and information technology
vernier calipers.
Legislation, codes, standards and planning scheme requirements may include:
Australian and international standards
Australian and international guideline documents
Disability (Access to Premises - Buildings) Standards
Disability Discrimination Act and regulations and amendments
Disability Standards for Accessible Public Transport (DSAPT)
passenger use areas of buildings classified by the NCC as Class 9b Used for Public Transport
Disability Standards for Education
NCC
state, territory and local authority legislation, regulations and planning requirements.
Access and use requirements may include:
doors, including:
automatic and manual operating systems
clear widths
closer strength
door furniture
entry control and security system access
thresholds
external approaches to the premises, including:
general safety
handrails
lighting
parking
ramps and gradients
steps
surfaces
vehicle setting down
horizontal circulation, including corridor widths, circulation areas, and obstructions
vertical circulation, including platform lifts and stair lifts
sanitary facilities, including:
accessibility of WCs, including size, location and fittings
alerting systems
laundry facilities
shower room
wash facilities
escape and evacuation facilities
lighting, including:
internal and external lighting
lighting for sign language interpreters
acoustics
assistive listening systems
communication access real-time translation (CART)
good listening environments
information and communication systems
finishes
fixtures and fittings
signage and other forms of wayfinding.
Specialist areas may include:
acoustics and hearing augmentation
architectural or building design
biomechanics
emergency preparedness
gerontology
heritage
legal
occupational therapy
orientation and mobility
provisions in buildings for occupants with the potential for self-harm
psychiatry.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular, the person should demonstrate the ability to:
determine client requirements for conducting an audit and negotiate the provision of service
scope and plan an audit process for two different projects being:
one premises construction development project
one transport infrastructure, conveyances, facilities and systems development project
conduct thorough site inspections and analyse findings against the requirements of the relevant legislation, codes, standards and permits
apply audit techniques and tools
prepare two audit reports that detail:
level of compliance found
options for ensuring compliance or improved access and usage solutions
recommendations for future action.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with regulatory and Australian standards’ requirements.
Resource implications for assessment include access to:
design briefs, policies, drawings and other relevant documentation for two projects:
one premises construction development project
one transport infrastructure, conveyances, facilities and systems development project
relevant legislation, codes, standards and guidelines
relevant design and construction specialists
relevant premises, transport infrastructure, conveyances, facilities and systems development projects and work sites.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
This unit could be assessed on its own or in combination with other units relevant to the job function.
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular, the person should demonstrate the ability to:
determine client requirements for conducting an audit and negotiate the provision of service
scope and plan an audit process for two different projects being:
one premises construction development project
one transport infrastructure, conveyances, facilities and systems development project
conduct thorough site inspections and analyse findings against the requirements of the relevant legislation, codes, standards and permits
apply audit techniques and tools
prepare two audit reports that detail:
level of compliance found
options for ensuring compliance or improved access and usage solutions
recommendations for future action.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context and is to comply with regulatory and Australian standards’ requirements.
Resource implications for assessment include access to:
design briefs, policies, drawings and other relevant documentation for two projects:
one premises construction development project
one transport infrastructure, conveyances, facilities and systems development project
relevant legislation, codes, standards and guidelines
relevant design and construction specialists
relevant premises, transport infrastructure, conveyances, facilities and systems development projects and work sites.
Method of assessment
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the CPP07 Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
This unit could be assessed on its own or in combination with other units relevant to the job function.
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should, as far as is practical, take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXG21 | CPPACC8007 | Audit built environment and infrastructure for accessibility compliance and propose solutions | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J825 | CPP80313 | Graduate Diploma of Access Consulting | Qualification |