Unit of competency Outline
Date retreived
22/07/2026 9:33 PM AWST
22/07/2026 9:33 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Operate and maintain council parking facilities
Operate and maintain council parking facilities
Unit of competency
National Code
LGAREGS302A
LGAREGS302A
State Code
C1938
C1938
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
20/01/2006
Field of Education
030717 - Plant And Machine Operations
Original Release Date
20/01/2006
Nominal Hours
30
Description
This unit covers the operation and maintenance of facilities that support parking and traffic management.
Notes
Elements and Performance Criteria
1 Collect and maintain records and information
- 1.1 Records and statistics are kept and monitored to identify service improvement standards.
- 1.2 Complaints, requests and comments are analysed to identify problems and areas of demand.
2 Support day to day functions of local government officers (LGOs)
- 2.1 Activities of LGOs are coordinated to enable effective service delivery.
- 2.2 Prompt and appropriate responses are provided to problems, complaints and requests.
3 Operate and maintain council equipment
- 3.1 Equipment is used effectively to support operational needs.
- 3.2 Organisational policies and procedures regarding maintenance of equipment are implemented.
- 3.3 Equipment is regularly checked and serviced or replaced when required.
4 Provide quality service to customers
- 4.1 Customers and their needs are clearly identified.
- 4.2 Organisational policies and procedures are implemented and regularly reviewed for customer service improvements.
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Records may include:
data sheets
incident reports
file notes
maintenance sheets
requisition forms
Equipment may include:
personal data entry computers
computers
telephone systems and radio communication
fleet vehicles and bicycles
uniforms
meters and voucher dispensing equipment
Records may include:
data sheets
incident reports
file notes
maintenance sheets
requisition forms
Equipment may include:
personal data entry computers
computers
telephone systems and radio communication
fleet vehicles and bicycles
uniforms
meters and voucher dispensing equipment
Overview of assessment requirements
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Ability to operate equipment.
Knowledge of policies and procedures.
Analysis of complaints and problems.
Response to customers and LGOs' needs, complaints or problems.
Record keeping.
Knowledge of equipment management and procedures.
Context of assessment
On the job or in a simulated work environment.
Written or oral test.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be collected over time across a range of variables.
Resource implications
Access to a workplace or simulated environment that incorporates the equipment used in the parking and traffic management enforcement branch.
A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.
Critical aspects of evidence to be considered
Ability to operate equipment.
Knowledge of policies and procedures.
Analysis of complaints and problems.
Response to customers and LGOs' needs, complaints or problems.
Record keeping.
Knowledge of equipment management and procedures.
Context of assessment
On the job or in a simulated work environment.
Written or oral test.
Method of assessment
The following assessment methods are suggested:
observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies
written and/or oral questioning to assess knowledge and understanding
completion of workplace documentation
third-party reports from experienced practitioners
completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor
Evidence required for demonstration of consistent performance
Evidence will need to be collected over time across a range of variables.
Resource implications
Access to a workplace or simulated environment that incorporates the equipment used in the parking and traffic management enforcement branch.
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| C755 | LGA30404 | Certificate III in Local Government (Regulatory Services) | Qualification |