Unit of competency Outline

Date retreived
23/07/2026 11:28 AM AWST

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Support small scale IT projects

Support small scale IT projects

Unit of competency
National Code
ICAPMG401A
State Code
D7920
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/07/2011
State Implementation and Classification
Approved Date
06/10/2011
Field of Education
080315 - Project Management
Original Release Date
06/10/2011
Nominal Hours
60
Description
This unit describes the performance outcomes, skills and knowledge required to support the management of low risk, straightforward information technology (IT) projects within an organisation.
Notes
Elements and Performance Criteria
1. Support project commencement
  • 1.1 Confirm business opportunity to ensure the project objectives are understood
  • 1.2 Identify stakeholders and gather requirements
  • 1.3 Prepare a project charter or project proposal and obtain agreement from project sponsor
2. Support project plan development
  • 2.1 Break down the requirements to identify tasks and resources needed to complete the project plan
  • 2.2 Compile a schedule of project tasks, including realistic timeframes and costs if required
  • 2.3 Allocate task responsibilities to project team members
  • 2.4 Agree on a process with the sponsor to manage risks or unexpected events that may arise and affect project objectives or expectations
3. Support project completion
  • 3.1 Work with project team to ensure project activities meet timeframe, scope, cost and quality expectations
  • 3.2 Monitor and control project risks and issues according to the agreed process
  • 3.3 Verify that project deliverables meet project expectations and sign off as complete
  • 3.4 Train users if applicable
4. Support project closure
  • 4.1 Prepare IT support or maintenance documents if applicable
  • 4.2 Obtain final project sign-off from sponsor and key stakeholders
  • 4.3 Document lessons learned and close the project
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Stakeholders may include:
clients or customers (internal and external)
end user
functional areas
industry
organisation's senior management
project sponsor or funding bodies
project team
relevant interest groups
steering committee members
supplier or service provider.
Project plan may include:
acquisition strategies
budget and financial management strategy
contract management
cost estimates
evaluation criteria
expected outcomes and measurable benefits
facilities
inclusions and exclusions
information or communication strategy
intellectual property strategies
milestones
objectives
outputs or project deliverables and their acceptance criteria
people plan, including human-resource management and human-resource development
performance criteria or indicators
project control mechanisms
project governance strategy
project implementation strategy
purpose
quality assurance
quality control
rationale
required project resources
resource management
risk management
roles and responsibilities
schedule or timeline
task or work breakdown structure (WBS).
Project risks and issues may relate to:
cost:
materials costing more than planned
resources costing more than expected
scope:
additional tasks arising due to unexpected events
required tasks missed during planning
time management:
tasks taking longer than expected
under estimation of necessary effort.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
support the initiation, control and completion of a simple small-scale IT project
identify and apply requirements and expectations of a project.
Context of and specific resources for assessment
Assessment must ensure access to:
appropriate learning and assessment support when required
modified equipment for people with special needs
real or simulated organisation that needs to address an identified IT problem or opportunity.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate carrying out small-scale IT project work
verbal or written questioning of candidate to assess required knowledge and skills
review of reports and implementation plans prepared by candidate for the project
review of a portfolio of the project work undertaken.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaced By
State Code National Code Title Type
AUV40 ICTPMG401 Support small scale ICT projects Unit of competency