Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Application softwaremay include:
commercial software applications
communication packages
graphics packages
organisation-specific software
presentation applications
word-processing packages.
Document files may include:
database files
email messages
hypertext markup language (HTML) pages
pictures
portable document format (PDF) files
spreadsheet files
Word files.
Organisational requirements may relate to:
consistent corporate image
content restrictions
established guidelines and procedures for document production
house styles
templates.
Appropriate person may include:
authorised business representative
client
supervisor.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
access and employ a range of features of presentation software applications to produce a workplace document
develop several workplace documents with minimal instruction on their design from end user or supervisor.
Context of and specific resources for assessment
Assessment must ensure access to:
organisational requirements and a template for the documents
personal computer, scanner and laser printer
word-processing facilities
presentation software applications
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate designing and configuring document templates using applications
review of documents prepared by candidate aligning to organisational requirements
verbal or written questioning to assess candidate’s knowledge of organisational requirements for documents.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.