Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative requirementsmay relate to:
applicable commonwealth, state and territory legislation which affects investigative work such as:
workplace safety
environmental issues
equal employment opportunity
industrial relations
anti-discrimination and diversity
Australian standards and quality assurance
authority to conduct investigation
award and enterprise agreements
evidence collection
freedom of information
licensing arrangements and certification requirements
privacy requirements
relevant industry codes of practice
restrictions in the use of recording devices
surveillance and listening devices.
Assignment instructions may include:
client identification information
incident and security risk response procedures
investigation purpose and objective
investigation tasks and procedures
investigation timeframe
personal presentation requirements
premises location and layout
reporting and documentation requirements
resource and equipment requirements
surveillance plan
travel routes and schedules.
Surveillance methodsmay involve:
mobile or static surveillance by vehicle
mobile or static surveillance by foot
use of cameras and video equipment
use of electronic or specialist surveillance equipment.
Background enquiriesmay involve:
tracing whereabouts (skiptracing) of subject
identification of subject using sources such as
electoral rolls
public records
client records
visual observation
descriptions
photographs.
inspection or observation of likely surveillance sites.
Relevant personsmay include:
client
industry or government representatives
police
security personnel
supervisor or manager
technical specialist.
Resources and equipment may include:
business equipment
communication equipment (pager, portable two-way radio, mobile phone)
laptop computer
maps and street directories
pen and notebook
personal protection equipment
surveillance equipment:
35mm camera
video camera
binoculars
guise
torch
mirrors
measuring tape
infrared
telephoto lens
tripod
voice recorders
night vision equipment
personal hygiene aids
transport.
Factorsmay include:
competing work demands
environmental factors (time, weather)
non-availability of resources and materials
specialist equipment requirements
surveillance site layout
technical specialist requirements
unforeseen incidents
workplace hazards, risks and controls.
Surveillancemay be:
covert
mobile
overt
static.
Manufacturer's instructionsmay be found in:
equipment specifications
operator's manual
plans and diagrams
printed instruction leaflets
warranty documents.
Evidencemay include:
audio
film or video
photographs
sketches
written and electronic notes.
Formatmay relate to:
accuracy
common industry terminology
enclosures and attachments
length
sequence of coverage
style
use of abbreviations
use of appendices
use of plain English.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of:
complying with applicable legislation, licensing and client requirements for the conduct and reporting of surveillance operations
conducting surveillance operations using agreed surveillance methods and equipment
sourcing, organising and managing surveillance information, evidence and records with appropriate regard to client confidentiality and evidence management principles
presenting surveillance report in a suitable format ensuring coverage of all relevant facts and observations.
Context of and specific resources for assessment
Context of assessment includes:
a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.
Resource implications for assessment include:
access to a registered provider of assessment services
access to a suitable venue and equipment
access to plain English version of relevant statutes and procedures
assessment instruments including personal planner and assessment record book
work schedules, organisational policies and duty statements.
Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Method of assessment
This unit of competency should be assessed using questioning of underpinning knowledge and skills.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.
Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.