Unit of competency Outline
Date retreived
23/07/2026 7:09 AM AWST
23/07/2026 7:09 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Schedule installation of customer premises equipment
Schedule installation of customer premises equipment
Unit of competency
National Code
ICTPMG4048B
ICTPMG4048B
State Code
WI899
WI899
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
15/04/2014
Field of Education
080315 - Project Management
Original Release Date
15/04/2014
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge to effectively schedule the installation of customer premises equipment (CPE). It includes planning, provisioning and monitoring of customer premises installations.CPE may be for small to medium enterprises or large government organisations with installations in computer networking, security installations, radio frequency identification (RFID), cable TV (CATV), home networks and internet protocol TV (IPTV) networks.
Notes
Elements and Performance Criteria
1. Plan installation project
- 1.1 Obtain relevant legislation, codes, regulations and standards and follow occupational health and safety (OHS) and environmental requirements for the given work
- 1.2 Plan work schedules for relevant parties to provision services and deliverables in correct sequence for satisfactory project completion within the specified timeframe
- 1.3 Order materials in advance of needs to avoid work delays
- 1.4 Negotiate the provision and connection of required network capacity and facilities with network provider
- 1.5 Determine customer equipment types and quantities and organise timing of delivery according to work schedule timeframe
- 1.6 Determine essential criteria for selecting labour resources in order to satisfy regulatory, enterprise and client requirements
- 1.7 Calculate installation workloads to complete task within specified timeframe
2. Provision resources for installation project
- 2.1 Arrange for connection of network services to customer equipment
- 2.2 Coordinate logistics associated with the delivery of material to site according to the installation timeframe
- 2.3 Allocate labour to the installation as determined in the planning stage
- 2.4 Ensure that all installation personnel are advised of installation and customer requirements
3. Monitor and adjust resource allocations
- 3.1 Adjust labour resources as necessary, to meet budget and completion timeframe
- 3.2 Monitor work progress against project schedules and budgets
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Relevant legislation, codes, regulations and standards may include:
Communications Alliance:
Australian Communications Industry Forum (ACIF) standards and codes
AS/ACIF S008:2006 and AS/ACIF S009:2006 AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Australian building codes and regulations
cabling security codes and regulations
compliance with appropriate ACMA technical standard requirements for underground, aerial, Category 5 or Category 6, 6A, 7 or 7A and unshielded twisted pairs (UTP)
Environmental Protection Acts
fire regulations
noise abatement and heritage legislation
OHS
relevant international standards
Trade Practices Act.
OHS and environmental requirements may relate to:
environmental considerations:
clean-up protection
noise, dust and clean-up management
stormwater protection
waste management
decommissioning and isolating worksite and lines prior to commencement
identifying other services, including power and gas
safe working practices, such as the safe use and handling of:
asbestos
chemicals
materials
tools and equipment
work platforms
safety equipment:
flashing lights
gas and other hazard detection equipment
safety barriers
trench guards
warning signs and tapes
witches hats
special access requirements
suitable light and ventilation.
Work schedules may include:
building works
connection to network boundary
council approvals
cutover of customer equipment
delivery of network services from carrier
installation of customer equipment
jumpering of building distributor
loading of database information
logistics.
Relevant parties may include:
carrier
clients
CPE installation contractors
earthmoving or building work contractors
equipment vendors
inspectors
local council
regulatory bodies.
Customer equipment may include:
answering machine
cable modem
cable TV set-top boxes
digital subscriber line routers
fax machine
Internet protocol (IP) PBX
IP PBX server
key telephone system
PBX
Session initiation protocol (SIP)-enabled UC system
telephone handsets
video conferencing equipment
voice over internet protocol (VoIP) gateway
worldwide interoperability for microwave access (WiMAX) CPE.
Essential criteria may include:
experience
licences
physical abilities
project management skills
qualification
vendor certifications.
Network services may include:
the provision of:
bandwidth
digital or analogue circuits
exchange circuits
radio spectrum
virtual PBX
wireless access.
Relevant legislation, codes, regulations and standards may include:
Communications Alliance:
Australian Communications Industry Forum (ACIF) standards and codes
AS/ACIF S008:2006 and AS/ACIF S009:2006 AS Communications Cabling Manual (CCM) Volume 1
AS/NZS 3000:2007
AS/NZS 3080:2003
AS/NZS 3084:2003
AS/NZS 3085.1:2004
AS/NZS IEC 61935.1:2006
AS/NZS IEC 61935.2:2006
AS/NZS ISO/IEC 14763.3:2007
AS/NZS ISO/IEC 15018:2005
AS/NZS ISO/IEC 24702:2007
Australian building codes and regulations
cabling security codes and regulations
compliance with appropriate ACMA technical standard requirements for underground, aerial, Category 5 or Category 6, 6A, 7 or 7A and unshielded twisted pairs (UTP)
Environmental Protection Acts
fire regulations
noise abatement and heritage legislation
OHS
relevant international standards
Trade Practices Act.
OHS and environmental requirements may relate to:
environmental considerations:
clean-up protection
noise, dust and clean-up management
stormwater protection
waste management
decommissioning and isolating worksite and lines prior to commencement
identifying other services, including power and gas
safe working practices, such as the safe use and handling of:
asbestos
chemicals
materials
tools and equipment
work platforms
safety equipment:
flashing lights
gas and other hazard detection equipment
safety barriers
trench guards
warning signs and tapes
witches hats
special access requirements
suitable light and ventilation.
Work schedules may include:
building works
connection to network boundary
council approvals
cutover of customer equipment
delivery of network services from carrier
installation of customer equipment
jumpering of building distributor
loading of database information
logistics.
Relevant parties may include:
carrier
clients
CPE installation contractors
earthmoving or building work contractors
equipment vendors
inspectors
local council
regulatory bodies.
Customer equipment may include:
answering machine
cable modem
cable TV set-top boxes
digital subscriber line routers
fax machine
Internet protocol (IP) PBX
IP PBX server
key telephone system
PBX
Session initiation protocol (SIP)-enabled UC system
telephone handsets
video conferencing equipment
voice over internet protocol (VoIP) gateway
worldwide interoperability for microwave access (WiMAX) CPE.
Essential criteria may include:
experience
licences
physical abilities
project management skills
qualification
vendor certifications.
Network services may include:
the provision of:
bandwidth
digital or analogue circuits
exchange circuits
radio spectrum
virtual PBX
wireless access.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan an installation project
plan work schedules of installation team
organise supply of materials
arrange for connection of network services.
Context of, and specific resources for assessment
Assessment must ensure:
work site where scheduling may be conducted
use of computer hardware and software currently used in industry.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of scheduling different CPE types in different locations
review of an oral and written report with completed documentation
direct observation of the candidate scheduling a CPE installation.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTCBL4004B Schedule and supply cabling installation
ICTCBL4023B Supervise cabling project.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan an installation project
plan work schedules of installation team
organise supply of materials
arrange for connection of network services.
Context of, and specific resources for assessment
Assessment must ensure:
work site where scheduling may be conducted
use of computer hardware and software currently used in industry.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
review of scheduling different CPE types in different locations
review of an oral and written report with completed documentation
direct observation of the candidate scheduling a CPE installation.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTCBL4004B Schedule and supply cabling installation
ICTCBL4023B Supervise cabling project.
Aboriginal people and other people from a non-English speaking background may have second language issues.
Access must be provided to appropriate learning and assessment support when required.
Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.
In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.
Where applicable, physical resources should include equipment modified for people with special needs.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D3384 | ICTPMG4048A | Schedule installation of customer premises equipment | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W806 | ICT40110 | Certificate IV in Optical Networks | Qualification |
| J821 | ICT40713 | Certificate IV in Telecommunications Network Design | Qualification |
| W807 | ICT40210 | Certificate IV in Telecommunications Network Engineering | Qualification |
| W810 | ICT40510 | Certificate IV in Telecommunications Network Planning | Qualification |
| J820 | ICT40613 | Certificate IV in Telecommunications Networks Technology | Qualification |