Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

workstations
personal computers
modems and other connectivity devices
printers
hard drives
monitors
switches
hubs
DSL modems
personal digital assistant (PDA)
other peripheral devices

supervisor
teacher
authorised business representative
client

internal departments
external organisations
individual people
internal employees

workstations
personal computers
modems and other connectivity devices
networks
remote sites
servers

commercial software applications; organisation-specific software, packaged software, in-house or customised software

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment should confirm knowledge of all aspects of site preparation and relationship to and impact on the installation schedule. Assessment must confirm the ability to identify environmental prerequisites prior to installation commencing. Assessment can cover a number of scenarios, such as LANs incorporating hubs, routers and peripherals.
Assessment must confirm ability to logically sequence the preparatory steps, taking into account time and budget constraints.

To demonstrate competency in this unit the person will require access to:

A mock or real customer computer site
Several different device types to be installed
Access to staff resources and technical equipment

Context of and specific resources for assessment
The area of activity covered by this unit involves assessing a physical site, to determine its suitability for system installation. Site assessment includes considering limitations imposed by issues such as legislation, site history, environmental matters and OH&S guidelines.
The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.
When dealing with unexpected problems on the site, an individual would be expected to show leadership and guidance when organising activities of self and others, as well as being able to contribute to technical solutions of a non-routine or contingency nature.
The individual would also be expected to demonstrate performance over a broad range of skilled applications, including running specialised testing tools in evaluating and analysis of the site.

Assessment must ensure:

The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.
Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.

Method of assessment
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

In the case of this unit, it could be assessed in a holistic manner with:

ICAI5086B Scope implementation requirements
ICAI5090B Conduct pre installation audit for software installation

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas
Analyse and plan approaches to technical problems or management requirements
Transfer and apply theoretical concepts and/or technical or creative skills to a range of situations
Evaluate information, using it to forecast for planning or research purposes
Take responsibility for own outputs in relation to broad quantity and quality parameters
Take some responsibility for the achievement of group outcomes
Maintain knowledge of industry products and services