Unit of competency Outline

Date retreived
21/07/2026 11:22 PM AWST

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Identify simple strategies to respond to familiar workplace problems

Identify simple strategies to respond to familiar workplace problems

Unit of competency
National Code
FSKLRG017
State Code
OBL34
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/11/2019
View on TGA
State Implementation and Classification
Approved Date
30/01/2020
Field of Education
120505 - Work Practices Programmes
Original Release Date
30/01/2020
Nominal Hours
10
Description
This unit describes the skills and knowledge required to identify familiar workplace problems and plan strategies to respond to the problems.An individual performing these tasks may work with an expert/mentor where support is available if requested.This unit applies to individuals who use, or are preparing to use, learning skills to complete workplace activities. This includes existing workers and individuals preparing for employment through vocational education and training. This unit should be integrated and contextualised with vocational training to support achievement of vocational competency.This unit is aligned to, but does not fully address, the Australian Core Skills Framework (ACSF) learning core skill indicators .01 and .02 at level 2 in the workplace and employment domain of communication.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify familiar problems affecting own work
  • 1.1 Identify a range of familiar workplace problems
  • 1.2 Select a familiar workplace problem for review
  • 1.3 Identify possible internal and external factors contributing to the identified problem
2. Propose problem solving strategies
  • 2.1 Identify and select simple problem solving strategies to respond to selected workplace problem
  • 2.2 Identify appropriate resources or tools that may be useful for response
3. Review problem solving strategies
  • 3.1 Seek feedback from expert or mentor on proposed strategy
  • 3.2 Revise strategies and make improvements in accordance with feedback
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