Unit of competency Outline
Date retreived
23/07/2026 3:15 AM AWST
23/07/2026 3:15 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Collect land revenue
Collect land revenue
Unit of competency
National Code
PSPLAND301A
PSPLAND301A
State Code
C8179
C8179
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
04/07/2014
Field of Education
090911 - Taxation Law
Original Release Date
04/07/2014
Nominal Hours
30
Description
This unit covers the collection of revenue from land transactions using the organisation's land revenue system. It includes processing standard transactions, handling enquiries, dealing with discrepancies in the system and maintaining land revenue databases.In practice, collection of land revenue may overlap with other generalist or specialist public sector work activities such as working ethically, complying with legislation, accessing and using resources and financial systems, organising workplace information, working with diversity.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Process routine land revenue transactions
- 1.1 Routine land revenue transactions are processed in accordance with legislation, policy and procedures.
- 1.2 Collection of data and conversion to electronic form is performed accurately in accordance with organisational policy and procedures.
- 1.3 Land revenue documentation associated with transactions is generated in accordance with organisational guidelines.
- 1.4 Custody of revenue received is maintained in accordance with organisational policy and procedures.
- 1.5 Transactions are recorded in accordance with organisational procedures.
2. Handle routine land account enquiries
- 2.1 The type or category of account is established.
- 2.2 The circumstances for releasing land account information and to whom, is confirmed and applied.
- 2.3 Routine land account enquiries are dealt with in accordance with delegated authority.
- 2.4 Enquiries from difficult clients are dealt with in accordance with organisational guidelines and workplace safety procedures.
- 2.5 Reports are generated and interpreted to reflect the information required.
3. Deal with account discrepancies
- 3.1 Policy and procedures for identifying and reporting account discrepancies are accessed and applied.
- 3.2 Occasions when discrepancies should be reported are recognised in accordance with organisational policy and procedures.
- 3.3 Information regarding discrepancies is referred for action in accordance with organisational policy and procedures.
4. Maintain land revenue system
- 4.1 The types of changes that must be noted in the system are identified.
- 4.2 Changes are noted in the system in accordance with organisational procedures.
- 4.3 Changes are recorded accurately.
- 4.4 Legislation and information security procedures are complied with in accordance with organisational requirements.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Routine land revenue transactions may include:
issuing a receipt
creating an account
processing a payment
producing an invoice
raising fees
raising rent
creating waiver
creating journals
creating global rebates
Legislation, policy and procedures may include:
legislation related to public land administration
public sector legislation such as equal employment opportunity, anti-discrimination, diversity, occupational health and safety
privacy legislation and freedom of information
public sector standards
jurisdictional and organisational code/s of practice and code/s of ethics
Different categories of land accounts may be specified in:
operations manuals for land revenue system
enterprise guidelines
Routine land account enquiries may include:
arrears
holder details
tenure details
rebate details
payout amount
interest rate
rental
financial details
notice details
refund fees
Account discrepancies may include:
incorrect name, address etc
change of ownership
payment not recorded
payment made twice
no pensioner rebate shown
incorrect rental called for
check on royalty rate
over-payment or under-payment
The types of changes that are required to be noted may be:
name change/mailing address
royalty rate
transfers (re-routing of notice)
re-determinations (rebates etc)
financial rates (consumer price index)
interest rate set by corporate management
change in billing details (such as due date)
concessional rentals
rent deferral
rent forgiveness
Routine land revenue transactions may include:
issuing a receipt
creating an account
processing a payment
producing an invoice
raising fees
raising rent
creating waiver
creating journals
creating global rebates
Legislation, policy and procedures may include:
legislation related to public land administration
public sector legislation such as equal employment opportunity, anti-discrimination, diversity, occupational health and safety
privacy legislation and freedom of information
public sector standards
jurisdictional and organisational code/s of practice and code/s of ethics
Different categories of land accounts may be specified in:
operations manuals for land revenue system
enterprise guidelines
Routine land account enquiries may include:
arrears
holder details
tenure details
rebate details
payout amount
interest rate
rental
financial details
notice details
refund fees
Account discrepancies may include:
incorrect name, address etc
change of ownership
payment not recorded
payment made twice
no pensioner rebate shown
incorrect rental called for
check on royalty rate
over-payment or under-payment
The types of changes that are required to be noted may be:
name change/mailing address
royalty rate
transfers (re-routing of notice)
re-determinations (rebates etc)
financial rates (consumer price index)
interest rate set by corporate management
change in billing details (such as due date)
concessional rentals
rent deferral
rent forgiveness
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV305B Access and use resources and financial systems
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPGOV312A Use workplace communication strategies
PSPGOV314A Contribute to conflict management
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
collection of land revenue in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to collection of land revenue
access to computer system/s
case studies and workplace scenarios to capture the range of situations likely to be encountered when collecting land revenue
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when collecting land revenue, including coping with difficulties, irregularities and breakdowns in routine
collection of land revenue in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV305B Access and use resources and financial systems
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPGOV312A Use workplace communication strategies
PSPGOV314A Contribute to conflict management
PSPLEGN301B Comply with legislation in the public sector
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)
collection of land revenue in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to collection of land revenue
access to computer system/s
case studies and workplace scenarios to capture the range of situations likely to be encountered when collecting land revenue
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when collecting land revenue, including coping with difficulties, irregularities and breakdowns in routine
collection of land revenue in a range of (3 or more) contexts (or occasions, over time)
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
portfolios
questioning
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
No information
| State Code | National Code | Title | Type |
|---|---|---|---|
| J279 | PSP30412 | Certificate III in Government (Land Administration) | Qualification |