Unit of competency Outline

Date retreived
22/07/2026 3:22 AM AWST

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Provide advice on companion animal selection and general care

Provide advice on companion animal selection and general care

Unit of competency
National Code
ACMGEN305
State Code
ODC49
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
13/04/2021
View on TGA
State Implementation and Classification
Approved Date
26/07/2021
Field of Education
050105 - Animal Husbandry
Original Release Date
26/07/2021
Nominal Hours
65
Description
This unit of competency describes the skills and knowledge required to provide advice to clients on the appropriate selection of companion animals, and on their housing, nutritional and other general care requirements. It also includes the sale of animal care products and services, and animals where appropriate. This unit applies to individuals who work in a range of companion animal services and facilities, including pet shops, boarding/day care, breeding, companion animal training, and veterinary practices. They perform work under broad direction and are required to take responsibility for their own work, including carrying out assigned tasks, organising processes, solving routine problems and working to schedules. All work must be carried out to comply with workplace procedures according to Commonwealth and state/territory health and safety and animal welfare regulations, legislation and standards that apply to the workplace.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Provide information and advice on companion animal selection
  • 1.1 Use interpersonal skills effectively to engage clients and identify their requirements
  • 1.2 Provide verbal and written information, where available, on the characteristics of different species and/or breeds of animals
  • 1.3 Provide advice on the suitability of the selected animal to meet client’s requirements
2. Advise on housing and environmental requirements
  • 2.1 Discuss appropriate housing and shelter requirements for the selected animal
  • 2.2 Explain set-up and maintenance of housing, and demonstrate according to requirements
  • 2.3 Provide general advice on the introduction of animals to a new environment
3. Advise on health, nutritional and emotional wellbeing requirements
  • 3.1 Discuss animal health requirements with the client
  • 3.2 Provide information on preventative health measures for the selected animal
  • 3.3 Explain the dietary requirements for the selected animal
  • 3.4 Explain the cleaning and grooming requirements for the selected animal
  • 3.5 Discuss the animal's social and enrichment needs, including those that impact on behaviour and emotional wellbeing
4. Advise on additional products and services
  • 4.1 Display and demonstrate products as required by client
  • 4.2 Discuss and demonstrate additional equipment and related services as required
  • 4.3 Advise client on safe, low stress and humane animal transportation
5. Complete service
  • 5.1 Finalise advice and/or transactions according to workplace policies and procedures
  • 5.2 Confirm compliance with legislative requirements for transactions involving animals and transportation of animals where relevant
  • 5.3 Maintain records and follow up with client according to workplace policies and procedures
No information
No information
Replaces
State Code National Code Title Type
BBE53 ACMCAS302 Provide advice on companion animal selection and general care Unit of competency