Unit of competency Outline

Date retreived
23/07/2026 1:11 PM AWST

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Set up and operate a contractor business

Set up and operate a contractor business

Unit of competency
National Code
ICTSMB401
State Code
AWD81
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
080301 - Business Management
Original Release Date
05/07/2016
Nominal Hours
40
Description
This unit describes the skills and knowledge required to own, operate and manage a small scale contractor business with employees that install telecommunications services.It applies to individuals who operate their own contracting business delivering and installing telecommunications services to major service providers.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the ICT Implementation Guide Companion Volume or the relevant regulator for details of licensing, legislative or certification requirements.
Notes
Elements and Performance Criteria
1. Set up business operation
  • 1.1 Develop business plan for small business operation according to business planning guidelines
  • 1.2 Follow statutory and legal requirements to register business
  • 1.3 Mitigate liabilities by obtaining adequate business insurance
  • 1.4 Provide and maintain vehicle through purchase, lease or hire purchase, including managing fringe benefits tax (FBT) liabilities according to business plan
2. Provide client service
  • 2.1 Develop and maintain client base to support business plan
  • 2.2 Analyse and determine client expectations in relation to industry standards
  • 2.3 Provide client service that meets client expectations according to enterprise standards
  • 2.4 Monitor and evaluate performance on installations completed against industry standards
3. Perform small business financial management tasks
  • 3.1 Record income and expenditure using bookkeeping tools and software according to normal accounting standards
  • 3.2 Construct small business financial balance sheet using banking records or supply information to accountant according to normal accounting standards
  • 3.3 Calculate small business taxation and superannuation requirements or supply information to accountant according to normal accounting standards
  • 3.4 Complete a business activity statement (BAS) or supply data to accountant according to normal accounting standards
4. Cost and quote installation
  • 4.1 Establish extent of work to be completed through professional and personable discussions with client
  • 4.2 Complete job specification for quote with cost estimates of time required to complete work
  • 4.3 Estimate and include cost of materials using supplier quoted prices
  • 4.4 Determine and include margin for profit and ongoing costs for installation according to business plan
  • 4.5 Check finalised quote for accuracy
  • 4.6 Submit quote to client within agreed timeframe
No information
No information
Replaces
State Code National Code Title Type
D3417 ICTSMB4160A Set up and operate a contractor business Unit of competency