Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Compliance documentation may include:
federal, state and local government legislation and regulations including:
OHS including workplace safety, dangerous goods
equal employment opportunity
disability discrimination
public health
environmental management requirements and procedures
industrial
consumer protection
trade practices
anti-discrimination
freedom of information
industry codes of conduct
manufacturer's guidelines and specifications
risk assessment and management requirements and procedures
occupational licensing
materials safety data sheet
traffic management requirements and procedures
cultural and heritage requirements and procedures
quality requirements and procedures
Australian and other relevant standards
current industry best practice
communication requirements and procedures
procurement requirements and procedures
employment requirements and procedures
workplace relations requirements and procedures
contract management requirements and procedures
administration requirements and procedures, including:
records
reporting
maintenance
servicing
housekeeping requirements and procedures
Employment and workplace relations legislation
Equal Employment Opportunity and Disability Discrimination legislation
Consultation with relevant personnel may include with:
senior management
subject matter experts
regulatory authorities
tenderers
project managers
contractors
employees
community
customers
suppliers
Systems procedures may include:
identification of quality issues
assessment of quality issues
resolving quality issues
interim solutions
dealing with unplanned incidents and events
consultation
communication
monitoring
review
record keeping
reporting
training
Site personnel may include:
employees
contractors
Site procedures and practices may include:
standard operating procedures
safe operating procedures
work instructions
emergency procedures
allocation of responsibilities
permit requirements
sampling, testing and worksite inspection requirements
documentation and reporting requirements
Documenting may include:
results
recommendations
assessment forms
action planning documents
work schedules
reports
Monitoring may include:
checking
supervising
observing critically
recording the progress of an activity, action or system periodically in order to identify change
Information sources may include:
expert advice
staff contributions
Resources may include:
people
finance
equipment
buildings/facilities
technology
information
worksite changes may include:
a worksite other than that which the original quality management plan was intended
a modified worksite

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to worksite operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:
knowledge of the requirements, procedures and instructions for implementing, monitoring and developing quality management plans
implementation of procedures and techniques for the safe, effective and efficient implementation, monitoring and development of quality management plans
the identification of the relevant information and scope of the work required to meet the required outcomes
the identification of viable options and the selection of quality management plans that best meet the required outcomes
working with others to undertake and complete the implementation, monitoring and development of quality management plans
consistent successful implementation, monitoring and development of quality management plans
Context of and specific resources for assessment
This unit must be assessed in the context of the work environment. Where personal safety or environmental damage are limiting factors, assessment may occur in a simulated environment provided it is realistic and sufficiently rigorous to cover all aspects of workplace performance, including task skills, task management skills, contingency management skills and job role environment skills.
Assessment of this competency requires typical resources normally used in a resources and infrastructure sector environment. Selection and use of resources for particular worksites may differ due to the site circumstances.
The assessment environment should not disadvantage the participant. For example, language, literacy and numeracy demands of assessment should not be greater than those required on the job.
Customisation of assessment and delivery environment should sensitively accommodate cultural diversity.
Aboriginal people and other people from a non English speaking background may have second language issues.
Where applicable, physical resources should include equipment modified for people with disabilities. Access must be provided to appropriate learning and/or assessment support when required.
Method of assessment
This unit may be assessed in a holistic way with other units of competency. The assessment strategy for this unit must verify required knowledge and skill and practical application using more than one of the following assessment methods:
written and/or oral assessment of the candidate's required knowledge in undertaking the implementation, monitoring and development of quality management plans
observed, documented and/or first hand testimonial evidence of the candidate's:
implementation of appropriate requirements, procedures and techniques for the safe, effective and efficient achievement of required outcomes
identification of the relevant information and scope of the work to meet the required outcomes
identification of viable options and the selection of quality management plans that best meet the required outcomes
consistent achievement of required outcomes
first hand testimonial evidence of the candidate's:
working with others to undertake and complete the implementation, monitoring and development of quality management plans
provision of clear and timely support and advice on the implementation, monitoring and development of quality management plans
Guidance information for assessment
Consult the SkillsDMC User Guide for further information on assessment including access and equity issues.