Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Specificationsmay include:
business case
business requirement specifications
project plan
request for information (RFI)
request for proposal (RFP)
request for tender and invitation to tender
technical and system specification
use of case statements.
Project may include:
business improvement process
ebusiness solution involving the total organisation or part of the organisation
systems-only change
total organisational change.
Appropriate person may include:
authorised business representative
client
supervisor.
Developers may include:
internal or external sources of expertise:
analysts or programmers
consultants
contractors
employees
solution providers.
Organisational guidelines may include:
communication methods
content of emails
dispute resolution
document procedures and templates
downloading information and accessing particular websites
financial control mechanisms
opening mail with attachments
personal use of emails and internet access
virus risk.
Due diligencemay include:
checking for vendor certification
checking membership of professional bodies
checking developer's website and their 'seal of trust' credentials
checking with appropriate quality and industry bodies
conducting a check of reputation in the industry
identifying the work of the developer to be employed
obtaining referees of previous clients.
Selection criteria may include:
registration of interest
RFI
RFP
involving:
advertising to the open market
cold calling
existing relationships
extending an existing relationship
getting recommendation from someone trusted
identifying a well-designed ebusiness site and finding the developers
online searching
preferred supplier lists
responding to advertisements.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
systematically select professional and skilled providers and developers who can complete the required development project.
Context of and specific resources for assessment
Assessment must ensure access to:
business plan
procurement policies
selection policies.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate identifying and selecting potential developers
review of selection process documents such as ranked assessments, tendering guidelines, and selection criteria prepared by candidate.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.