Unit of competency Outline
Date retreived
22/07/2026 1:36 AM AWST
22/07/2026 1:36 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Adapt to work in industry
Adapt to work in industry
Unit of competency
National Code
MSAPCI101A
MSAPCI101A
State Code
W7010
W7010
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/03/2014
Field of Education
120599 - Employment Skills Programmes, N.e.c.
Original Release Date
05/03/2014
Nominal Hours
18
Description
This unit covers the fundamental knowledge and skills needed when taking up employment within the manufacturing industry. It includes the application of industry and workplace guidelines and procedures in a day to day work context as well as appropriate work behaviour.
The elements of this unit should always be assessed in conjunction with other units that form part of a specified job function.
Training and assessment against this competency unit must incorporate all relevant legislative and regulatory requirements.
The elements of this unit should always be assessed in conjunction with other units that form part of a specified job function.
Training and assessment against this competency unit must incorporate all relevant legislative and regulatory requirements.
Notes
Elements and Performance Criteria
1 Manage one's own learning
- 1.1 One's personal goals or vision are considered and articulated
- 1.2 Opportunities for learning new ideas and techniques in relation to personal goals are identified
- 1.3 Personal learning needs and skill gaps are recognised
- 1.4 Opportunities for skills development activities are identified in liaison with relevant personnel
- 1.5 A range of learning tools and practices are accessed and applied to the job
- 1.6 Advantage is taken of on-the-job and off-the-joblearning opportunities
2 Adapt to and demonstrate appropriate work practice
- 2.1 Work requirements are identified and interpreted with advice from appropriate persons
- 2.2 Appropriate dress and behaviour are observed in the workplace
- 2.3 Work and personal priorities are identified and a balance is achieved
- 2.4 Time management strategies are applied to work duties
- 2.5 Interactions with others is tailored to take into account different backgrounds, cultures and languages
3 Work within organisational requirements
- 3.1 Organisational requirements and key activities of the workplace are identified
- 3.2 Relevant workplace policies and guidelines are identified and applied to work undertaken
- 3.3 The range of organisational values and cultural norms are interpreted
- 3.4 Any uncertainties are discussed with key personnel and clarified
4 Identify the sectors of the industry
- 4.1 The main sectors of the manufacturing industry, their key activities and the way in which they inter-relate are identified
- 4.2 The roles and responsibilities of the manufacturing industry are clarified
- 4.3 Key industry representatives and their roles are identified
- 4.4 Current issues or events impacting on the industry are identified
5 Identify industry sector products and services
- 5.1 The products provided by the industry sector are identified
- 5.2 The services provided by the industry sector are identified
- 5.3 Appropriate standards of service across the industry sector are identified
- 5.4 Quality standards for products and services as identified by the industry are clarified
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
1. What are skill gaps?
Skill gaps include a range of skills needed for the workplace or for a particular job which are currently not developed within an individual. They are different from an individual's 'personal learning needs' as they are skills specifically relevant and required for a particular job. They may include:
physical capacity skills
workplace technology skills such as business equipment, computer technology, machinery, hand tools, bags, security systems
numeracy and literacy skills
customer service skills
communication skills such as listening and understanding, speaking clearly/directly, reading, writing
technical skills
2. What are skill development activities?
Skill development activities may include:
training courses
IT courses
human resources programs
coaching and mentoring programs
having access to a mentor for questions and advice
having the chance to learn a new task or to operate a new piece of equipment or workplace technology
participating in an external or internal training program
guided workplace experience
3. What are learning tools and practices?
Learning tools and practices may include:
learning through note taking
reviewing manuals and training guides
discussion
practice
observation
trial and error
or a combination of any of these
4. What on-the-job opportunities might be accessed and used?
On-the-job opportunities may include:
filling in for a co-worker in a new area
attending talks or seminars arranged by the workplace
shadowing another co-worker in a different area
receiving on the job training and supervised practice
5. What off-the-job opportunities might be accessed and used?
Off-the-job opportunities may include:
taking a course with a training provider
attending conferences or seminars
attending site visits with supervisor
participating in workplace social events
participating in community events
6. What is appropriate dress and behaviour?
Appropriate dress and behaviour may include:
personal dress, safety equipment and dress, presentation
demeanour and attitude displayed to customers and fellow employees
7. What are time management strategies?
Time management strategies may include:
being punctual
goal setting
balancing work and personal priorities or agendas
prioritisation of required tasks or activities
planning daily or weekly work
overcoming procrastination
dealing with interruptions (contingency planning)
organising your work environment
8. What are organisational requirements?
Organisational requirements may include:
organisational policies and guidelines
common organisational practice
performance plans
OHS policies, procedures and programs
9. What are workplace policies and guidelines?
Workplace policies and guidelines may include but are not limited to:
attendance
punctuality
standards for health and fitness
obeying orders
confidentiality
dress codes
alcohol and drug restrictions
personal safety and duty of care related to OHS
terms and conditions of employment
10. What are organisational values?
Organisational values generally refers to those mentioned in a mission or vision statement of a company and may include:
innovation
community responsibility
environment responsibility
11. What are cultural norms?
Cultural norms may include:
manners
meanings specific to the language of the workplace
history
workplace etiquette
12. What are the main sectors of the industry?
Main sectors of industry may include:
textiles, clothing & footwear
furniture
chemical manufacturing
plastics and rubber products manufacturing
maintenance and engineering
manufacture of glass or concrete products
13. What are the roles and responsibilities of the industry?
The roles and responsibilities of the industry may include:
providing quality products and services
providing quality customer service
providing proper training to those in the industry
14. Who are keyindustry representatives?
Key industry representatives may include:
industry associations
enterprises
unions
legislative bodies
15. What might current issues or events include?
Current issues or events may include:
economic
environmental
political
technological
supply and demand
16. What are industry products?
Industry products are the outcomes of manufacturing processes and may include:
clothing and footwear
concrete and glass products
tyres and plastic car components
electronic components
metal products
17. What are industry services?
Industry services may include:
customer support
product advice
health, diet advice
delivery services
consulting services
warrantees and/or guarantees
18. What are service standards?
Service standards will vary from industry to industry and even from workplace to workplace depending on the job role and context. It may include:
developing and maintaining product and service knowledge
identifying customer needs and expectations correctly
meeting reasonable needs and request of customers within acceptable time frames
taking opportunities to enhance the quality of products and services
dealing with conflict situations
responding to customer complaints
maintaining a positive and cooperative manner
establishing relationships with customers
following appropriate hygiene and safety procedures
referring difficult complaints to appropriate persons
19. What are quality standards?
Quality standards may include:
consistency standards
quality specifications
time requirements
meeting customer requirements
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
1. What are skill gaps?
Skill gaps include a range of skills needed for the workplace or for a particular job which are currently not developed within an individual. They are different from an individual's 'personal learning needs' as they are skills specifically relevant and required for a particular job. They may include:
physical capacity skills
workplace technology skills such as business equipment, computer technology, machinery, hand tools, bags, security systems
numeracy and literacy skills
customer service skills
communication skills such as listening and understanding, speaking clearly/directly, reading, writing
technical skills
2. What are skill development activities?
Skill development activities may include:
training courses
IT courses
human resources programs
coaching and mentoring programs
having access to a mentor for questions and advice
having the chance to learn a new task or to operate a new piece of equipment or workplace technology
participating in an external or internal training program
guided workplace experience
3. What are learning tools and practices?
Learning tools and practices may include:
learning through note taking
reviewing manuals and training guides
discussion
practice
observation
trial and error
or a combination of any of these
4. What on-the-job opportunities might be accessed and used?
On-the-job opportunities may include:
filling in for a co-worker in a new area
attending talks or seminars arranged by the workplace
shadowing another co-worker in a different area
receiving on the job training and supervised practice
5. What off-the-job opportunities might be accessed and used?
Off-the-job opportunities may include:
taking a course with a training provider
attending conferences or seminars
attending site visits with supervisor
participating in workplace social events
participating in community events
6. What is appropriate dress and behaviour?
Appropriate dress and behaviour may include:
personal dress, safety equipment and dress, presentation
demeanour and attitude displayed to customers and fellow employees
7. What are time management strategies?
Time management strategies may include:
being punctual
goal setting
balancing work and personal priorities or agendas
prioritisation of required tasks or activities
planning daily or weekly work
overcoming procrastination
dealing with interruptions (contingency planning)
organising your work environment
8. What are organisational requirements?
Organisational requirements may include:
organisational policies and guidelines
common organisational practice
performance plans
OHS policies, procedures and programs
9. What are workplace policies and guidelines?
Workplace policies and guidelines may include but are not limited to:
attendance
punctuality
standards for health and fitness
obeying orders
confidentiality
dress codes
alcohol and drug restrictions
personal safety and duty of care related to OHS
terms and conditions of employment
10. What are organisational values?
Organisational values generally refers to those mentioned in a mission or vision statement of a company and may include:
innovation
community responsibility
environment responsibility
11. What are cultural norms?
Cultural norms may include:
manners
meanings specific to the language of the workplace
history
workplace etiquette
12. What are the main sectors of the industry?
Main sectors of industry may include:
textiles, clothing & footwear
furniture
chemical manufacturing
plastics and rubber products manufacturing
maintenance and engineering
manufacture of glass or concrete products
13. What are the roles and responsibilities of the industry?
The roles and responsibilities of the industry may include:
providing quality products and services
providing quality customer service
providing proper training to those in the industry
14. Who are keyindustry representatives?
Key industry representatives may include:
industry associations
enterprises
unions
legislative bodies
15. What might current issues or events include?
Current issues or events may include:
economic
environmental
political
technological
supply and demand
16. What are industry products?
Industry products are the outcomes of manufacturing processes and may include:
clothing and footwear
concrete and glass products
tyres and plastic car components
electronic components
metal products
17. What are industry services?
Industry services may include:
customer support
product advice
health, diet advice
delivery services
consulting services
warrantees and/or guarantees
18. What are service standards?
Service standards will vary from industry to industry and even from workplace to workplace depending on the job role and context. It may include:
developing and maintaining product and service knowledge
identifying customer needs and expectations correctly
meeting reasonable needs and request of customers within acceptable time frames
taking opportunities to enhance the quality of products and services
dealing with conflict situations
responding to customer complaints
maintaining a positive and cooperative manner
establishing relationships with customers
following appropriate hygiene and safety procedures
referring difficult complaints to appropriate persons
19. What are quality standards?
Quality standards may include:
consistency standards
quality specifications
time requirements
meeting customer requirements
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm appropriate knowledge and skills to:
identify and interpret information on sectors in the manufacturing industries
identify and interpret information on the range of products and services produced by manufacturing industries
complete work tasks in accordance with workplace requirements, standards and applicable regulations
adapt to and apply workplace procedures and practice
identify and take advantage of learning opportunities in the workplace
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Consistently applies required knowledge and skills when adapting to workplace requirements:
Consistently shows evidence of application of relevant workplace procedures, policies, instructionsand regulations, including:
relevant regulatory requirements
workplace procedures, policies and standards
relevant manufacturer's guidelines relating to the operation and use of equipment
Action is taken promptly to report and/or rectify any workplace problems in accordance with workplace procedures
Recognises and adapts appropriately to cultural differences in the workplace, including modes of behaviour and interactions among staff and others
Work is completed systematically with required attention to detail without damage to goods, equipment or personnel
Context of assessment
Assessment of this unit must be carried out or managed by a registered training organisation:
assessment of knowledge must be conducted through appropriate written/oral examinations and questions
practical assessment must occur:
in suitable simulations of a work environment organised by the registered training organisation, and/or
in an appropriate workplace
Specific resources required for assessment
Access is required to opportunities and appropriate resources to either:
carry out a range of suitably simulated practical and knowledge assessments that demonstrate the skills and knowledge to adapt to workplace requirements(usually as part of a holistic assessment involving other competency units)
participate in actual workplace activities that demonstrate the skills and knowledge to adapt to workplace requirements
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Assessment must confirm appropriate knowledge and skills to:
identify and interpret information on sectors in the manufacturing industries
identify and interpret information on the range of products and services produced by manufacturing industries
complete work tasks in accordance with workplace requirements, standards and applicable regulations
adapt to and apply workplace procedures and practice
identify and take advantage of learning opportunities in the workplace
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Consistently applies required knowledge and skills when adapting to workplace requirements:
Consistently shows evidence of application of relevant workplace procedures, policies, instructionsand regulations, including:
relevant regulatory requirements
workplace procedures, policies and standards
relevant manufacturer's guidelines relating to the operation and use of equipment
Action is taken promptly to report and/or rectify any workplace problems in accordance with workplace procedures
Recognises and adapts appropriately to cultural differences in the workplace, including modes of behaviour and interactions among staff and others
Work is completed systematically with required attention to detail without damage to goods, equipment or personnel
Context of assessment
Assessment of this unit must be carried out or managed by a registered training organisation:
assessment of knowledge must be conducted through appropriate written/oral examinations and questions
practical assessment must occur:
in suitable simulations of a work environment organised by the registered training organisation, and/or
in an appropriate workplace
Specific resources required for assessment
Access is required to opportunities and appropriate resources to either:
carry out a range of suitably simulated practical and knowledge assessments that demonstrate the skills and knowledge to adapt to workplace requirements(usually as part of a holistic assessment involving other competency units)
participate in actual workplace activities that demonstrate the skills and knowledge to adapt to workplace requirements
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| 45401 | MANPCI101A | Adapt to work requirements in the manufacturing industry | Module |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXO26 | MSMPCI101 | Adapt to work in industry | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J780 | MEM20413 | Certificate II in Engineering Pathways | Qualification |
| W322 | MSA10107 | Certificate I in Manufacturing (Pathways) | Qualification |