Unit of competency Outline

Date retreived
23/07/2026 11:13 PM AWST

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Negotiate behaviour change

Negotiate behaviour change

Unit of competency
National Code
CSCINT401A
State Code
S5951
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
30/04/2012
State Implementation and Classification
Approved Date
22/07/2014
Field of Education
090513 - Counselling
Original Release Date
22/07/2014
Nominal Hours
40
Description
This unit of competency describes the outcomes required to establish with an individual offender the motivation and support for a planned approach to behaviour change based on personal responsibility and accountability.
Notes
Elements and Performance Criteria
1Develop a working relationship with offenders.
  • 1.1 Use interaction with offenders to encourage personal reflection on behaviour and personal responsibility for behaviour and change.
  • 1.2 Use a range of communication strategies to gather information about the background and circumstances of offenders.
  • 1.3 Provide factual, clear and objective information to the offender.
  • 1.4 Identify issues arising from the behaviour of offenders and the behaviour change, and promote the benefits of change with offenders.
  • 1.5 Maintain clear and honest relationships with offenders.
  • 1.6 Identify obstacles to professional relationships with offenders, check personal values and issues with others and record concerns according to the code of conduct.
  • 1.7 Record and report information relevant to intervention contact with the offender according to the organisation's procedures.
2Negotiate personal goals.
  • 2.1 Emphasise and negotiate offenders' responsibility for determining and achieving their goals.
  • 2.2 Assess options for offenders' goals and outcomes for change and negotiate agreements based on realistic goals and purpose.
  • 2.3 Check and confirm the information and resources required by offenders to set their goals and provide suitable and available resources and support.
  • 2.4 Encourage offenders to identify and prioritise long and short-term goals based on individual responsibility and personal choice.
  • 2.5 Encourage offenders to identify and analyse the factors that have contributed to past behaviour and the obstacles to achieving change goals.
  • 2.6 Identify unrealistic expectations, challenge negative attitudes and unacceptable objectives, and renegotiate plans.
3Negotiate a planned approach to change.
  • 3.1 Negotiate a realistic timetable for the achievement of each goal with the offenders.
  • 3.2 Determine and negotiate the evidence used to indicate that goals have been achieved.
  • 3.3 Assist offenders to determine what support they will need and how they will get this support.
  • 3.4 Encourage offenders to find out what information or advice they need.
  • 3.5 Confirm that contact with offenders and the process determined for support comply with policies, procedures and code of conduct.
  • 3.6 Negotiate agreement with offenders on reviewing progress and the consequences of achieving or not achieving progress.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Type of intervention contact will depend on work roles and responsibilities and could include:
assessing offender for referral or inclusion in a specific program
intervention programs as part of sentencing conditions
disciplinary conditions
conditions for probation, parole or community release
part of a strategy for reducing re-offending
part of a strategy for addressing specific risks and needs of offenders.
The nature of offender's goals will depend on roles and responsibility of candidate in offender management and could include addressing:
re-offending
violent behaviour
sexual attitudes and sexual violence
employment skills and qualifications
language and literacy skills
social and life skills
managing offending behaviour
addressing drug and alcohol abuse or addiction
specific court and sentencing conditions.
Negotiation may include conditions in which:
intervention is a requirement of sentencing
offenders are acting on a voluntary and involuntary basis
offenders are uncooperative
offenders are hostile and resistant.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
Evidence for assessment must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to negotiate behaviour change with an offender in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered by an individual responsible for negotiating behaviour change with an offender as part of a coordinated team, including coping with difficulties, irregularities and changes to routine
copies of legislation, policies, procedures and guidelines relating to negotiating behaviour change
access to appropriate learning and assessment support when required.
Method of assessment
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.
Replaced By
State Code National Code Title Type
AUZ34 CSCINT001 Negotiate behaviour change Unit of competency
State Code National Code Title Type
W995 CSC40112 Certificate IV in Correctional Practice Qualification