Unit of competency Outline

Date retreived
23/07/2026 1:04 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Receive and dispatch nursery products

Receive and dispatch nursery products

Unit of competency
National Code
AHCNSY302A
State Code
D7084
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/06/2011
View on TGA
State Implementation and Classification
Approved Date
04/08/2014
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
04/08/2014
Nominal Hours
24
Description
This unit covers the process of facilitating client orders for products and the receiving and dispatching of plants and other nursery products from a production or retail nursery and defines the standard required to: communicate with client and advise on product; select and evaluate individual product quality; fulfil orders for nursery products in quantity and meet client quality requirements; maintain stock inventory; advise on nursery product availability and record sales quantities of product; record financial details of transactions.
Notes
Elements and Performance Criteria
1. Select product for an order
  • 1.1. Materials, equipment and Personal Protective Equipment (PPE) required for the job are selected and used.
  • 1.2. Occupational Health and Safety (OHS) hazards are identified and reported and suitable risk controls implemented.
  • 1.3. Product is selected from stock batches in accordance with order forms or by client request.
  • 1.4. Clients onsite are assisted with selection or directed to particular product or display areas.
  • 1.5. Quality of product is evaluated visually to meet the standard order requirements for quality.
  • 1.6. Special order requirements are detailed on the order forms or requested verbally.
  • 1.7. Stockholding areas are blocked up for presentation.
  • 1.8. Volume of product remaining is observed and information is retained to inform other clients.
2. Maintain the stock inventory
  • 2.1. Orders are collated in the sales/dispatch area.
  • 2.2. Orders are checked for enterprise quality of a sales product and for accuracy in quantity.
  • 2.3. Records are kept of outgoing sales in the product inventory by manual or electronic means.
  • 2.4. Adjustments are made in the inventory about the quantity of nursery stock available for sale.
3. Prepare for dispatch or delivery
  • 3.1. Product is checked for correct labelling and incorrect labelling is replaced.
  • 3.2. Product is packaged for delivery and presentation to the client.
  • 3.3. Product is packed into containers for ease of handling.
  • 3.4. Delivery of product is assisted by loading and stacking product according to the configuration of the transportation vehicle.
  • 3.5. Product quality is checked at each stage in the delivery process.
  • 3.6. Sales/dispatch areas and packing/packaging materials are maintained and tidied.
4. Receive products
  • 4.1. Incoming product is received and checked for quality and correct quantities.
  • 4.2. Product is transferred to stock holding areas with appropriate manual handling techniques.
  • 4.3. Incoming documentation, receipts of delivery and invoices are transferred to administration.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole.
Nursery products may include:
the range of retail products and production nursery stock.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:
communicate with client and advise on product
select and evaluate individual product quality
fulfil orders for nursery products in quantity and meet client quality requirements
maintain stock inventory
advise on nursery product availability
record sales quantities of product and record financial details of transactions.
Context of and specific resources for assessment
Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.
Replaces
State Code National Code Title Type
S3363 RTF3026A Receive and dispatch plants and other nursery products Unit of competency
Replaced By
State Code National Code Title Type
BAQ81 AHCNSY302 Receive and dispatch nursery products Unit of competency