Unit of competency Outline

Date retreived
22/07/2026 1:50 AM AWST

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Assess the needs of clients with problem gambling issues

Assess the needs of clients with problem gambling issues

Unit of competency
National Code
CHCGMB001
State Code
AWA83
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090599 - Human Welfare Studies And Services, N.e.c.
Original Release Date
04/05/2016
Nominal Hours
55
Description
This unit describes the knowledge and skills required to assess the needs of clients affected by problem gambling and develop case plans for the delivery of problem gambling counselling services.This unit applies to individuals working with people affected by problem gambling. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Prepare for assessment
  • 1.1 Review existing information about the client and consult with relevant health or community services professionals based on client needs
  • 1.2 Clearly explain legal, ethical and organisational requirements and procedures
  • 1.3 Discuss with the client reasons for seeking help and other information that may assist in establishing a basis for further work
  • 1.4 Inform the client of the assessment purpose and process
  • 1.5 Confirm client’s understanding of the purpose and process of assessment and obtain consent
2. Conduct assessment
  • 2.1 Identify history and pattern of client’s gambling through client discussion and questioning
  • 2.2 Identify and clarify co-existing issues in consultation with the client
  • 2.3 Review information and/or use structured assessment screens to assess the extent and impact of gambling
  • 2.4 Collaborate with other health professionals as indicated by assessment
  • 2.5 Determine entry to, or exclusion from, services according to organisation criteria
  • 2.6 Accurately record assessment results according to organisation guidelines
3. Develop a case plan with the client
  • 3.1 Identify and explore and develop options for addressing client needs and integrate into planning
  • 3.2 Identify and prioritise goals with client and negotiate and agree objectives and processes
  • 3.3 Negotiate and agree on case plans
  • 3.4 Define roles, responsibilities and accountabilities of clients, counsellors and other service providers
  • 3.5 Integrate cultural considerations into goal setting and negotiation
  • 3.6 Negotiate communication protocols, ongoing review and evaluation systems
  • 3.7 Document case plans and ongoing case notes according to organisation guidelines
4. Refer clients
  • 4.1 Identify client issues that are outside the scope of the service and/or the scope of the worker
  • 4.2 Identify appropriate service and other support options
  • 4.3 Inform the client of possible options and reasons for seeking other service and support options
  • 4.4 Confirm the client’s understanding of options
  • 4.5 Work with the client to determine referral options and responsibilities
  • 4.6 Make referral with client consent
  • 4.7 Provide assessment information to others, including relevant health and/or community services professionals according to consent requirements
No information
No information
Replaces
State Code National Code Title Type
D2539 CHCGMB502A Assess the needs of clients with problem gambling issues Unit of competency