Unit of competency Outline
Date retreived
23/07/2026 1:09 PM AWST
23/07/2026 1:09 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage human factors in aviation operations
Manage human factors in aviation operations
Unit of competency
National Code
AVIF0014
AVIF0014
State Code
AVX80
AVX80
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
30/03/2016
Field of Education
031505 - Aircraft Operation
Original Release Date
30/03/2016
Nominal Hours
50
Description
This unit involves the skills and knowledge required to manage human factors in aviation operations, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.It includes managing personal performance and communicating effectively within an aviation environment.This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to safety management duties of aviation personnel, and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational, commercial and military aviation activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Notes
Elements and Performance Criteria
1 Manage personal performance
- 1.1 Pre- and post-operational personal condition is managed to ensure safe and effective performance
- 1.2 Individual performance when conducting aviation operations is monitored against workplace standards, procedures and requirements
- 1.3 Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- 1.4 Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure safe outcome of aviation operations
- 1.5 Sources of stress are identified and managed to maintain a safe aviation operating environment
- 1.6 Limitations to personal performance are communicated to crew/team to maintain a safe aviation operating environment
2 Communicate effectively within an aviation environment
- 2.1 Effective listening skills are applied
- 2.2 Questions are used to gain additional information
- 2.3 Information received is clarified/confirmed, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment
- 2.4 Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
- 2.5 Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations
- 2.6 Responses are sought and provided to others in a timely manner
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WB769 | AVIF4001B | Manage human factors in aircraft flight | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OBD09 | AVIF0035 | Manage human factors in aviation operations | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZT0 | AVI40116 | Certificate IV in Aviation (Aircrewman) | Qualification |
| AZR5 | AVI40216 | Certificate IV in Aviation (Aviation Supervision) | Qualification |
| AZS9 | AVI30116 | Certificate III in Aviation (Cabin Crew) | Qualification |
| AYW1 | AVI50215 | Diploma of Aviation (Commercial Pilot Licence - Aeroplane) | Qualification |
| AYV9 | AVI50315 | Diploma of Aviation (Commercial Pilot Licence - Helicopter) | Qualification |
| AZS3 | AVI30416 | Certificate III in Aviation (Ground Operations and Service) | Qualification |
| AZS5 | AVI30216 | Certificate III in Aviation (Rescue Crewman) | Qualification |