Unit of competency Outline

Date retreived
24/07/2026 4:44 AM AWST

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Monitor contracted services and supplies

Monitor contracted services and supplies

Unit of competency
National Code
SIFXADQ003
State Code
WG625
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
21/06/2013
View on TGA
State Implementation and Classification
Approved Date
20/06/2014
Field of Education
080301 - Business Management
Original Release Date
20/06/2014
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to monitor the delivery of contracted services and supplies, address variations in delivery, resolve contractual disputes and monitor the transition of contracts. It applies to funeral home and cemetery and crematorium staff whose work involves a high level of autonomy and responsibility for managing outsources. It involves ensuring that all work is carried out according to work health and safety, relevant legislation and workplace policies and procedures.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Monitor delivery of contracted services and supplies.
  • 1.1 Identify contracted services and supplies.
  • 1.2 Conduct regular checks and evaluations of contracted services and supplies and delivery timeframes.
  • 1.3 Undertake ongoing liaison with contractors to ensure problems are identified and resolved.
  • 1.4 Identify and document variations between contract and delivery of services or supplies and notify manager.
  • 1.5 Take corrective action to rectify variations within scope of authority and document.
  • 1.6 Authorise payment for contracted services and supplies according to conditions of contract.
2. Resolve contractual disputes.
  • 2.1 Investigate disagreements and identify cause and validity.
  • 2.2 Negotiate and agree on terms of resolution.
  • 2.3 Follow contract provisions for dispute resolution.
  • 2.4 Seek legal and management advice where required to resolve disputes.
3. Implement contract transitions.
  • 3.1 Review contract conditions and responsibilities with appropriate personnel to ensure satisfactory completion of contract.
  • 3.2 Authorise contract completion in writing to confirm completed services have been undertaken according to contract objectives and specifications.
  • 3.3 Reconcile final statement.
  • 3.4 Evaluate contractor performance level of service against agreed benchmark.
  • 3.5 Coordinate end-of-service or renewed contracts to meet workplace requirements.
  • 3.6 Assess quality of contract documentation.
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