Unit of competency Outline

Date retreived
21/07/2026 11:33 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Act as a resource to workers

Act as a resource to workers

Unit of competency
National Code
CHCSD12B
State Code
S3272
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
09/09/2007
State Implementation and Classification
Approved Date
09/12/2003
Field of Education
090503 - Children’s Services
Original Release Date
09/12/2003
Nominal Hours
35
Description
Notes
Elements and Performance Criteria
No information
The Range Statement explains the scope and context of the unit of competency allowing for differences between workplaces. The scope of variables chosen for training and assessment requirements will depend on the particular work situation.

Information about a child may be gathered by:
Contacting other services
Collating records and reports with parent's written permission
Consulting parents

Worker's concerns may include:
Extra time involved
Impact on other children in the service
Whether the worker is capable of dealing with situations that may arise

Information to promote care practices may be provided by:
Conversation
Newsletters
Audiovisual eg. Video
Notice boards
Books
Resource books/folders
Demonstration and example
Training

Issues that may require follow up are:
Bi lingual support
Use of home language

The Evidence Guide identifies the critical aspects of assessment, and the essential knowledge and skills to be demonstrated to confirm competency in this unit. The Evidence Guide is an integral part of the assessment of competency and it should be read carefully in conjunction with the Range Statement, elements and performance criteria.
Critical aspects of assessment:
Demonstrated ability to lead workers by discussing the needs of particular children, developing strategies for addressing those needs and providing support as appropriate

Essential knowledge:
Policies and procedures of the service
Philosophy of the service in sufficient detail to understand and promote practices and policies of the service
Organisational standards, policies and procedures

Essential skills:

Communication skills such as listening, conveying information clearly, discussing an issue from a variety of viewpoints, negotiating an agreement:

Assertiveness
Analysing information
Time management
Prioritising tasks
Cross cultural communication skills

Resource implications:

Assessment requires access to a range of opportunities defined in the Range Statement. This includes:

A childcare workplace
Access to children's services, resources and equipment
Access to the local environment

Context of assessment:
This unit must be assessed on the job under the normal workplace conditions for a range of age groups, a range of conditions over a number of assessment situations

Replaced By
State Code National Code Title Type
D2723 CHCSD512C Act as a resource to workers Unit of competency
State Code National Code Title Type
S291 CHC50202 Diploma of Out of School Hours Care Qualification