Unit of competency Outline

Date retreived
22/07/2026 6:19 AM AWST

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Work with a coach or mentor

Work with a coach or mentor

Unit of competency
National Code
PSPGEN121
State Code
ODW46
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
03/04/2022
View on TGA
State Implementation and Classification
Approved Date
08/07/2022
Field of Education
080303 - Human Resource Management
Original Release Date
08/07/2022
Nominal Hours
20
Description
This unit describes the skills required to work with a coach or mentor.This unit applies to those working independently in public sector roles or in similar organisational contexts. They perform complex tasks in a range of familiar and unfamiliar contexts.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Arrange for coaching or mentoring.
  • 1.1. Identify the need for assistance and the benefits of coaching versus mentoring and discuss with others to determine the best option.
  • 1.2. Select coaching or mentoring in accordance with identified benefits.
  • 1.3. Prepare a checklist to assist in explaining the desired outcomes of the coaching or mentoring arrangement.
  • 1.4. Obtain assistance to identify and approach suitable person(s) to request coaching or mentoring.
  • 1.5. Negotiate a coaching or mentoring arrangement in accordance with the identified need.
2. Establish and follow mentoring arrangement
  • 2.1. Establish ground rules and set realistic expectations.
  • 2.2. Explore options to attain goals and prepare a documented plan of the arrangement.
  • 2.3. Manage time to achieve learning goals.
  • 2.4. Monitor progress, achieve or adjust goals based on outcomes.
3. Maximise coaching or mentoring results.
  • 3.1. Take the initiative to build and maintain the coaching or mentoring relationship.
  • 3.2. Obtain information and feedback from coach or mentor by asking questions.
  • 3.3. Use active listening to ensure contact time is used productively and new learning is consolidated.
  • 3.4. Use techniques for resolving differences and seek assistance if issues cannot be resolved without damaging the relationship.
  • 3.5. Negotiate closure of the coaching or mentoring and arrangement once goals have been met or where either party wishes to withdraw.
No information
No information
Replaces
State Code National Code Title Type
AWV84 PSPGEN018 Work with a coach or mentor Unit of competency
State Code National Code Title Type
BGT90 11132NAT Certificate III in Christian Leadership Accredited course
BHP1 PSP30122 Certificate III in Government Qualification