Elements and Performance Criteria

The Range of Variables defines the different contexts, work environments and parameters governing the performance of this competency standard. The variables chosen in training and assessment will need to reflect local industry and regional contexts.

What might community research include?
Individuals making contact/expressing interest in the program, existing groups with similar objectives, community interest in environmental issues, support from community, local government and other organisations, access to meetings and groups for promotion of the program through speaking or other opportunities.

From whom might potential interest in the project be determined?
Individuals seeking information or responding to promotion and other established organisations or groups.

Which community organisations might be included in this standard?
Service organisations, local government, schools and other educational institutions, sporting and social clubs, business associations and businesses.

How might promotion be undertaken?
Advertising program and group achievements, seeking additional membership, seeking members for new group, and seeking general community interest in program and environmental issues

Which areas of the media may be relevant?
Print media and electronic media.

What environmental issues may be relevant?
Disturbance of natural ecosystems, deterioration of soil, water and air at local, national and international levels.

What group and regional achievements may be included?
Achievements by groups in region either individually or as a network, development and promotion of projects, receipt of project funds, completion of projects, on-ground works and provision of support, advice and education programs.

Which legislative and agency requirements may relate to this standard?
Promotion and assistance provided to group complies with legislative and agency requirements including structure of group, how program and agency are promoted in conjunction with group, other legislative requirements including OHS, public safety, equal opportunity and anti-discrimination.

How might the management of diversity be achieved?
By ensuring that promotion and group assistance are in the context of diverse range of people of different cultural backgrounds including migrants and Indigenous peoples, both sexes, and people with disabilities.

What forms of communication may be relevant?
Preparation of promotional material, articles, preparation of presentations to different individuals and groups, promotion of ideas and concepts, handling of questions, objections and strong opinions with individuals and in group presentations, and use of audiovisual aids in presentations.

What evidence is required to demonstrate competence for this standard as a whole?
Competence in promoting group formation and development requires evidence that groups have been formed and supported to meet program goals according to community and agency guidelines and best practice procedures. The skills and knowledge required to promote group formation and development must be transferable to a range of work environments and contexts. For example, this could include different groups, programs and community cultural perspectives.
What specific knowledge is needed to achieve the performance criteria?

Knowledge and understanding are essential to apply this standard in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below:

Sources of local information.
Environmental issues.
Structure and operation of community organisations.
Range of one to one presentation methods.
Range of group presentation methods.
Group formation processes.
Program objectives, scope and guidelines.
Agency procedures and related requirements.
Public safety requirements.
Local media outlets.
Public relations principles.
Legislative, agency and program requirements including occupational health and safety, equal opportunity and special requirements to support women, migrants and Indigenous peoples.
Principles of negotiation and conflict resolution.

What specific skills are needed to achieve the performance criteria?

To achieve the performance criteria, some complementary skills are required. These skills include the ability to:

Facilitate groups.
Speak and present in public.
Use the media.
Develop promotional materials.
Facilitate meetings and discussion during group formation and development phases.
Facilitate formation and development of committees.
Resolve conflict and group frustration during group formation and development phases, including diverse agendas of individuals and groups.

Are there other competency standards that could be assessed with this one?
This competency standard could be assessed on its own or in combination with other competencies relevant to the job function.

Essential Assessment Information
For information about

What processes should be applied to this competency standard?
There are a number of processes that are learnt throughout work and life, which are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added. The questions below highlight how these processes are applied in this competency standard. Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where 0 = not required, 1 = perform the process, 2 = perform and administer the process and 3 = perform, administer and design the process.
Communicating ideas and information
By discussing verbally or in writing group formation and development with supervisors and others. (2)

Collecting analysing and organising information
Promoting group formation and development will require detailed information to be collected, analysed and organised by research and consultation. (3)

Planning and organising activities
Group formation activities are planned and organised by promoting and developing group dynamics. (2)

Working with others and in teams
Promoting group formation and development will require development and management of work teams to achieve outcomes. (3)

Using mathematical ideas and techniques
Basic mathematical techniques relating to data gathering could be applied. (1)

Solving problems
While promoting group formation and development, technical and organisational problems may arise requiring innovative solutions. (2)

Using technology
Data gathering and presentation technology may be required. (2)