Unit of competency Outline
Date retreived
23/07/2026 3:14 AM AWST
23/07/2026 3:14 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage supplier relationships
Manage supplier relationships
Unit of competency
National Code
BSBPUR502B
BSBPUR502B
State Code
D0962
D0962
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/08/2008
Field of Education
080301 - Business Management
Original Release Date
04/08/2008
Nominal Hours
50
Description
This unit specifies the outcomes required to manage relationships with suppliers of larger purchases or multiple smaller purchases, where the relationship is of some significance to the organisation. It covers managing purchasing agreements, resolving disagreements with suppliers, finalising agreements, and reviewing the performance of suppliers.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Manage purchasing agreements
- 1.1. Monitor supplier performance throughout the duration of agreements
- 1.2. Identify, monitor and manage risks in risk management plans throughout the duration of agreements
- 1.3. Identify and address potential and actual performance issues
- 1.4. Negotiate and resolve amendments to agreements as a consequence of addressing performance issues
- 1.5. Seek and obtain approval for amendments
- 1.6. Communicate approved amendments to suppliers and relevant personnel
2. Resolve disagreements with suppliers
- 2.1. Identify and investigate causes of disagreements with suppliers and assess heir validity
- 2.2. Negotiate and resolve disagreements
- 2.3. Document amendments to agreements as a consequence of the resolution of disagreements
- 2.4. Seek and obtain approval for amendments
- 2.5. Communicate approved amendments to suppliers and relevant personnel
3. Finalise agreements
- 3.1. Confirm all supplier obligations as having been met prior to agreements being finalised
- 3.2. Finalise purchasing agreements on completion of contract
- 3.3. Document arrangements to finalise agreements
4. Review performance of suppliers
- 4.1. Evaluate supplier performance against the requirements of purchasing agreements
- 4.2. Inform suppliers of evaluation outcomes as required
- 4.3. Make recommendations about future use of suppliers to relevant personnel
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Agreements may include:
all conditions applying from commencement to completion and closure of agreement
conditions set out in a contract, memorandum of understanding or other documented agreement
Risk management plans may include:
documentation of outcomes of risk analysis including occupational health and safety, and how risks are to be addressed
Relevant personnel may include:
CEOs
managers
leaders
coordinators
OHS specialists and supervisors
internal users of supplied goods and services
personnel involved in purchasing
Disagreements may include:
costs, fees and prices
delivery schedules
interpretations of specifications detailed in documents on which agreements are based
interpretations of terms and conditions detailed in agreement
quality of goods or services, including OHS performance standards
Completion of purchasing agreement may include:
after agreed number or volume of items have been supplied
at end of fixed time period
mutually-agreed time, including prior to that specified in agreement
Recommendations may include:
to file relevant supplier details for future reference
to renew agreement for further purchasing
to seek new sources of supply
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Agreements may include:
all conditions applying from commencement to completion and closure of agreement
conditions set out in a contract, memorandum of understanding or other documented agreement
Risk management plans may include:
documentation of outcomes of risk analysis including occupational health and safety, and how risks are to be addressed
Relevant personnel may include:
CEOs
managers
leaders
coordinators
OHS specialists and supervisors
internal users of supplied goods and services
personnel involved in purchasing
Disagreements may include:
costs, fees and prices
delivery schedules
interpretations of specifications detailed in documents on which agreements are based
interpretations of terms and conditions detailed in agreement
quality of goods or services, including OHS performance standards
Completion of purchasing agreement may include:
after agreed number or volume of items have been supplied
at end of fixed time period
mutually-agreed time, including prior to that specified in agreement
Recommendations may include:
to file relevant supplier details for future reference
to renew agreement for further purchasing
to seek new sources of supply
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
successfully managed relationships with suppliers over the life of specific purchasing agreements
resolution of a dispute with a supplier
finalisation of an agreement with a supplier
evaluation of supplier performance and formulation of recommendations about future use of supplier.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and resources
organisation's purchasing strategies and relevant purchasing records
access to organisation's policy and procedures for purchasing.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to case studies and scenarios
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of actions taken to resolve disagreements with suppliers
oral or written questioning to assess knowledge
review of testimony from team members, colleagues, supervisors or managers
review of authenticated documents from the workplace or training environment.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other purchasing units.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
successfully managed relationships with suppliers over the life of specific purchasing agreements
resolution of a dispute with a supplier
finalisation of an agreement with a supplier
evaluation of supplier performance and formulation of recommendations about future use of supplier.
Context of and specific resources for assessment
Assessment must ensure:
access to an actual workplace or simulated environment
access to office equipment and resources
organisation's purchasing strategies and relevant purchasing records
access to organisation's policy and procedures for purchasing.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
analysis of responses to case studies and scenarios
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of actions taken to resolve disagreements with suppliers
oral or written questioning to assess knowledge
review of testimony from team members, colleagues, supervisors or managers
review of authenticated documents from the workplace or training environment.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other purchasing units.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C7081 | BSBPUR502A | Manage supplier relationships | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUG97 | BSBPUR502 | Manage supplier relationships | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W990 | SFI50111 | Diploma of Aquaculture | Qualification |
| D177 | BSB51507 | Diploma of Purchasing | Qualification |
| D631 | SFI50511 | Diploma of Seafood Processing | Qualification |