Unit of competency Outline
Date retreived
22/07/2026 11:32 PM AWST
22/07/2026 11:32 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Coordinate quality customer service
Coordinate quality customer service
Unit of competency
National Code
TDTI197C
TDTI197C
State Code
S2260
S2260
TGA Status
Deleted
Deleted
DTWD Status
Deleted
Deleted
State Implementation and Classification
Approved Date
10/10/2002
Field of Education
080501 - Sales
Original Release Date
10/10/2002
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S0821 | TDTI197B | Co-ordinate quality customer service | Unit of competency |
| AYA80 | TDTI197A | Manage quality customer service | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| S5764 | TLII107D | Coordinate quality customer service | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S222 | TDT51002 | Diploma of Logistics Management | Qualification |
| W154 | TDA40203 | Certificate IV in Transport and Distribution (Aviation Flight Operations) | Qualification |
| W155 | TDA40403 | Certificate IV in Transport and Distribution (Aviation Ground Operations and Service) | Qualification |
| S231 | TDT40402 | Certificate IV in Transport and Distribution (Rail Operations) | Qualification |
| S237 | TDT40202 | Certificate IV in Transport and Distribution (Road Transport) | Qualification |
| S242 | TDT40302 | Certificate IV in Transport and Distribution (Stevedoring) | Qualification |
| S246 | TDT40102 | Certificate IV in Transport and Distribution (Warehousing and Storage) | Qualification |