Unit of competency Outline

Date retreived
23/07/2026 2:36 AM AWST

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Manage threatening behaviour

Manage threatening behaviour

Unit of competency
National Code
CSCSAS030
State Code
OEJ21
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
05/12/2022
View on TGA
State Implementation and Classification
Approved Date
17/03/2023
Field of Education
091199 - Justice And Law Enforcement, N.e.c.
Original Release Date
17/03/2023
Nominal Hours
20
Description
This unit describes the skills and knowledge required to use communication to establish control and apply defensive control strategies.This unit applies to those working in detention centres, correctional centres or prisons, community corrections offices, justice administration offices and on work sites where offenders are under statutory supervision.An individual undertaking this unit works mostly independently, drawing upon support from a range of established and new resources.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those related to use of force.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1 Use communication to establish control
  • 1.1 Adopt a position and stance designed to increase control and confidence and minimise provocation and aggressive response
  • 1.2 Use communication techniques that focus the attention and concentration of the person in controlled directions
  • 1.3 Use communication strategies that provide clear instructions and options aimed at reducing escalation of reaction
  • 1.4 Use communication methods that engage the person in positive responses
  • 1.5 Use non-threatening body language to avoid provocation and aggressive messages
  • 1.6 Use continuous and calming communication to provide distraction and personalised engagement
  • 1.7 Defuse negative provocation and confrontation with the use of confident and positive proposals and alternatives
2 Apply defensive control strategies
  • 2.1 Monitor offenders using threatening behaviour, assess all relevant indications for degree and nature of risk
  • 2.2 Monitor the environment for factors which may contribute to or moderate the risks identified
  • 2.3 Observe offender behaviour and assess for potential escalation
  • 2.4 Explain options for cooperation clearly and positively and support them when cooperation is given
  • 2.5 Request assistance as required in accordance with operational requirements
  • 2.6 Select defensive control tactics appropriate for the nature of the threat and the degree of risk
  • 2.7 Perform defensive control with respect to dignity and human rights
3 Re-establish control
  • 3.1 Monitor subject for signs and symptoms of medical issues and respond appropriately
  • 3.2 Use search or isolation to remove any remaining risks and maintain safety and security of those involved
  • 3.3 Consult and take advice from specialist support
  • 3.4 Complete records and reports in accordance with organisational procedures
No information
No information
Replaces
State Code National Code Title Type
AUZ05 CSCSAS015 Manage threatening behaviour Unit of competency
State Code National Code Title Type
BIF1 CSC40122 Certificate IV in Correctional Practice Qualification