Unit of competency Outline

Date retreived
23/07/2026 11:26 PM AWST

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Facilitate knowledge management

Facilitate knowledge management

Unit of competency
National Code
PSPMGT012
State Code
AWU49
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
080301 - Business Management
Original Release Date
21/07/2016
Nominal Hours
60
Description
This unit describes the skills required to manage knowledge and information in the business unit to improve productivity and organisational efficiency, promote innovation and meet business unit goals. It includes establishing the organisational context for knowledge management, developing capability, facilitating knowledge management, and integrating aspects of knowledge management with records management.This unit applies to those working to facilitate knowledge management within their organisation.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work autonomously, performing complex tasks in a range of familiar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish the organisational context for knowledge management
  • 1.1 Identify the organisation’s history, culture, functions, strategic direction, performance and knowledge resources.
  • 1.2 Identify organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management.
  • 1.3 Assess the current knowledge management position of the organisation and determine the strengths and weaknesses of its knowledge resources and activities.
  • 1.4 Undertake consultation with stakeholders to raise and awareness of knowledge management and to establish goals for the business unit and/or the organisation.
  • 1.5 Identify and explore the cultural aspects of knowledge and knowledge management in the context of the organisational environment.
2. Develop capability in knowledge management
  • 2.1 Identify and promote the benefits of knowledge management.
  • 2.2 Develop and align knowledge management initiatives with the overall organisational strategy.
  • 2.3 Develop initiatives to build long-term capability in knowledge management and a culture of sharing knowledge and to create new knowledge in the organisation.
  • 2.4 Build management and stakeholder support throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits.
3. Facilitate knowledge management
  • 3.1 Facilitate methods for creating, discovering and acquiring knowledge in the business unit.
  • 3.2 Promote methods and systems for capturing and storing knowledge.
  • 3.3 Promote methods and systems for presenting, distributing and sharing knowledge.
  • 3.4 Facilitate activities for revising and disposing of knowledge.
4. Integrate aspects of knowledge management with information management
  • 4.1 Integrate processes for the management of explicit knowledge with the organisation’s information management systems.
  • 4.2 Record and store explicit knowledge.
  • 4.3 Facilitate structuring, maintaining and linking of explicit knowledge to related organisational information.
  • 4.4 Manage knowledge and information to improve their integration and use to meet business unit goals.
No information
No information
Replaces
State Code National Code Title Type
C8217 PSPMNGT614A Facilitate knowledge management Unit of competency
Replaced By
State Code National Code Title Type
ODX51 PSPGEN151 Facilitate knowledge management Unit of competency