Elements and Performance Criteria

Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Innovation at work skills are:
the skills required to develop new ideas or the new use of old ideas. The concept relates to the following six skills, represented in the unit TAAENV404B Develop innovative ideas at work:
interpretation
generation
collaboration
representation
reflection
evaluation
Information gathered about team members includes:
work preferences
areas of expertise
vocational skills
past jobs
interests
working styles
lifestyle preferences
Guidance may include:
coaching techniques
mentoring techniques
counselling
skills training
modelling
communication including feedback
Teamwork activities may include:
developing and implementing new ideas for:
products
processes
services
systems
tools
individual and team work practices
Encouragement may include:
supportive communication
allowing follow-through with ideas
providing enough but not too much guidance and structure
providing training and learning opportunities
Reviews may include:
feedback from team members or other personnel
feedback from clients or work-based managers
work related statistics and reports
Communicated innovations may be through:
dissemination of reports, electronically or in hard copy
internal/external presentation
articles in internal/external newsletters

Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of Assessment
To demonstrate competency against this unit candidates must be able to provide evidence that they have the skills and knowledge to provide leadership to a group or work team in a way which encourages the individual and team application of innovation at work skills for a specific work activity/project/function.
Evidence Requirements
Required knowledge includes:
innovation at work skills
leadership qualities
techniques for evaluating team performance
group dynamics in a team setting
the qualities of an effective team member
adult learning principles
relevant policy, legislation, codes of practice and national standards including Commonwealth and state/territory legislation, for example:
duty of care as it relates to coordinating personnel and learning
the industrial relations system, industry/workplace relations, and industrial awards/enterprise agreements
anti-discrimination including equal opportunity, racial vilification and disability discrimination
vocational education and training
occupational health and safety (OHS) relating to leading a team to foster innovation, including:
OHS obligations of the training and/or assessment organisation, the trainer/facilitator and learner
legislative requirements for information and consultation relevant to safety
elements of an OHS management system as it applies to a training and/or assessment organisation
nature of OHS risks that should be addressed by a training and/or assessment organisation
Required skills and attributes include:
a commitment to innovation
numeracy skills to:
calculate and plan team activities/projects/ functions

language and communication skills to:
communicate and promote team-based innovation
use language flexibly to suit audience and purpose, to plan and influence others
establish a supportive environment to encourage risk taking
give and receive feedback
listening skills

application and modelling of innovation at work skills in own work
interpersonal skills
communication and leadership skills
motivational skills
coaching skills
counselling and consoling skills
conflict resolution skills
evaluation skills
matching personnel competency to task requirements
Products that could be used as evidence include:
report on the review of an innovation process, outlining both positive and negative outcomes
examples of innovative work practices implemented within work teams, including benefits to the individual, team and organisation
report on rewarded and promoted innovative ideas that were implemented and used within the organisation
reports of research on innovative work practices
Processes that could be used as evidence include:
how and why team members were selected to maximise innovative outcomes
how and when team activity outcomes were discussed with team members
how and when innovative ideas have been rewarded and encouraged
Resource implications for assessment include:
time constraints
access to work team and real or simulated work activity/project/function
access to other personnel
The collection of quality evidence requires that:
assessment must address the scope of this unit and reflect all components of the unit i.e. the Elements, Performance Criteria, Range Statement, Evidence Guide, Employability Skills
a range of appropriate assessment methods/evidence gathering techniques is used to determine competency
evidence must be gathered in the workplace wherever possible. Where no workplace is available, a simulated workplace must be provided
the evidence collected must relate to a number of performances assessed at different points in time and in a learning and assessment pathway these must be separated by further learning and practice
assessment meets the rules of evidence
a judgement of competency should only be made when the assessor is confident that the required outcomes of the unit have been achieved and that consistent performance has been demonstrated
Specific evidence requirements must include:
selecting a team for a work activity/ project/ function that comprises of the right mix of expertise, knowledge and skills
developing and leading innovative work practices within a team
modelling the application of innovation at work skills
organising work activities/projects/functions to support innovative practices and outcomes
communicating feedback to individuals on effective innovation outcomes on completed work activity/ project/function
Integrated assessment means that:
this unit can be assessed alone or as part of an integrated assessment activity involving relevant units in the TAA04 Training and Assessment Training Package. Suggested units include but are not limited to:
TAADEL502B Facilitate action learning projects
TAADEL504B Lead and coordinate training services
TAADES504B Develop and evaluate e-learning resources
TAAASS501B Lead and coordinate assessment systems and services
TAATAS503B Manage contracted work
BSBWOR502A Ensure team effectiveness.